Higher One

  www.higherone.com
  www.higherone.com

Higher One Jobs & Careers

Hiring? Post a Job

Show:  All Results Last 7 Days
30+ days ago

Auditor

Higher One New Haven, CT

• Work closely with the Finance, Compliance, and Operations departments. • Assist in executing the Audit Plan as directed by the Audit Director… Glassdoor


30+ days ago

Senior User Experience Designer

Higher One Buffalo, NY

• Articulate, understand and illustrate user needs • Lead the design of features and product • Lead the team to current web trends and… Glassdoor


30+ days ago

.NET Software Engineer

Higher One California

This position is responsible for enhancing, maintaining, testing, documenting, and troubleshooting interfaces to our Company's suite of payment… Glassdoor


30+ days ago

IT Operations Support Technician III

Higher One New Haven, CT

• Ensures customer support standards are met. Makes appropriate entries related to user contacts in issue tracking system. Audits entries made by… Glassdoor


30+ days ago

Temporary One Support Analyst

Higher One New Haven, CT

• Answer inbound calls from client college and universities and oversee the handling of issues and escalations from start to finish • Communicate… Glassdoor


30+ days ago

Linux Engineer

Higher One Atlanta, GA

• Work with one or more development teams to insure developed Java applications perform properly and optimally in the production environment… Glassdoor


30+ days ago

Senior Front End Developer

Higher One Buffalo, NY

• Participate in agile team activities, including: Story writing, planning, estimation, daily standups • Lead discussions with product owner and… Glassdoor


30+ days ago

Senior Network Engineer

Higher One New Haven, CT

Higher One’s Senior Data Network Engineer will be responsible for design, implementing and support of Higher One’s core network that supports the… Glassdoor


6 days ago

Senior Account Executive

Higher One New Haven, CT +2 locations

• The successful candidate will develop and execute a tactical plan to ensure the identification and qualification of new prospects, management of… Glassdoor


30+ days ago

Bi-lingual Customer Service Representative- Home Based

Higher One New Haven, CT

Higher One is currently adding to its work from home seasonal customer care team. In this fun, fast paced position you would be responsible for… Glassdoor


Higher One Reviews

39 Reviews
3.3
39 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Volchek
12 Ratings
  1.  

    It started as a great company to work for but then..........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Based Customer Care Agent
    Former Employee - Home Based Customer Care Agent

    I worked at Higher One part-time (more than an year)

    Pros

    Work from home. Calls are not hard to handle. Decent pay. Flexible scheduling. Very nice staff. Self pace training

    Cons

    work from home employees will not get hired full time. I started as part time seasonal then permanent part time when asked about full time employment the response was they're not offering full time schedules at the moment. I was there almost 2 years. Ur scores in QA are based on 10 calls if out of those 10 calls one of ur scores are below the set percentage for more than 4 months be prepared to have ur pay reduced without any warning then fired. 15 min breaks are not paid. Updating the workforce management system is nerve racking n makes no sense. Change policies n call handling all the time.

    Advice to ManagementAdvice

    Give work at home reps the opportunity to be full time employees. Get rid of WFM. Cad should be enough to log in and out of. Fix QA people are not robots.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Higher One? Share Your Experiences

Higher One

 
Click to Rate
or