Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Jobs & Careers in Paris

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7 days ago

Assistant Restaurant Manager

Hilton Worldwide Versailles

What will it be like to work for this Hilton Brand?In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture… Hilton Worldwide


20 hrs ago

Director of Sales & Marketing – new

Hilton Worldwide Versailles

What will it be like to work for this Hilton Brand?In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture… Hilton Worldwide


21 days ago

Assistant Front Office Manager H/F CDI

Hilton Worldwide Versailles

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level… Hilton Worldwide


5 days ago

Food and Beverage Director

Hilton Worldwide Versailles

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level… Hilton Worldwide


Hilton Worldwide Reviews

812 Reviews
3.5
812 Reviews
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Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
353 Ratings
  1.  

    Supervisor contact center reservation sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in Carrollton, TX
    Former Employee - Sales Supervisor in Carrollton, TX

    I worked at Hilton Worldwide full-time (more than 10 years)

    Pros

    Various schedules available, Good values, recognized brands and company with a global footprint. Great products, travel benefits and good training. Located conveniently in Carrollton Texas.....close to Addison, Dallas, Farmers Branch and other suburbs.

    Cons

    Good values on paper only - Terrible culture (Good old boys club) It's really who you know and kiss up to that matters - not how good you are. Contact center is rife with politics, corruption and manipulation of metrics by various means such as outages, call gating, guest survey score and quality assurance data manipulation etc.

    Advice to ManagementAdvice

    Please stop being corrupt. The executives distance themselves from the populace - there is still value in a handshake and a pat on the back. Be sincere and don't manipulate the metrics - allow team members to earn what is theirs. Please ensure that corrupt members of management are dealt with rather than allowing them to form cliques which HR and upper management encourage and defend, with the intention of crushing any opposition or dissenting voices.

    Doesn't Recommend
    Neutral Outlook

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