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2 days ago

Wellness Director – new

Holiday Retirement New Bern, NC

• Assess the health condition and health care needs of the resident in conjunction with the Executive Director prior to and upon move into the… Holiday Retirement

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Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
192 Ratings
  • A pitiful outfit - the bottom line is truly the bottom line

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
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    • Senior Management
    Former Employee - Community Sales Leader in Seattle, WA
    Former Employee - Community Sales Leader in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO


    Residents - they're wonderful people. That's why we all wanted to work there in the first place.


    Where do I begin? I worked there for less than a year, and I quit with no other job lined up (first time EVER I've done that). Everyday I came home, I felt like I had to shower - it's just a dirty, disgusting place to work. It's not just my experience, but in touching base with my entire training class, it's the same stories, over and over and over. The corporate office says one thing, which is pure garbage of course, and then reality out in the field from one community to another community is a FAR different version. There's no work/life balance. Upper management has the same old management mentality. Micromanage! That's what incompetent managers to so they can try and save their butts to their supervisors. The problem is that the various layers of management are simply incompetent. They recruit out of the hotel industry for the management - STUPID MOVE YOU IDIOTS. The senior community industry is FAR different from the hotel industry. If you don't realize that, then you're dumber than I think - and trust me, I think you're REALLY dumb. The reason I quit is because I was pressured big time to move in anyone with a heartbeat. It didn't matter what level of care that they need. The RD would say 'we'll figure it out once they move in'. My God, how pathetic. I flat out told one family of a 90 year old retired engineer who was very frail and in no way should be living in an independent level of care community, that placing your Dad here would be a huge disservice to him. The only reason that they were considering it was because of cost of course. They ended up placing him in an AL, which was certainly a step in the right direction, and I told them that he may need a higher level of care than that. Well, management heard my story about that 'lead' and you know what hit the fan. I told them 'it was the right thing to do'. He was livid. I knew right then that I had to get the heck out. And please, don't think that this is an isolated case of this type of stuff going. I can promise you that it is the absolute truth and it's absolutely sickening and disgusting that companies would take advantage of seniors that are vulnerable like that just for the almighty $$.

    Advice to Management

    Quit trying to fool anyone. You keep on telling yourselves that this is not what the 'Holiday Touch' is. Ever since Colson sold in 2007 to 'The Fortress Investment Group'.....aka the greedy pigs of Wall St took over and it's been straight downhill. Either decide to actually 'walk the walk' and quit BS'ing everybody. The residents aren't stupid. They know what's going on. Unfortunately many of them are stuck staying there because they can't afford to move for one of several reasons. The only reason that I'm writing this is so that if anyone is considering interviewing with this company - real this and take it to heart. It's not just my opinion. Read the various feedbacks over numerous years by many different people in many different communities. If you want to take this offline, just let me know. But I know anyone from corporate who surfaces on this website, is drinking the Kool Aid of Holiday, so it'll be like banging my head against the wall. Just remember - you reap what you sow.

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