Home Helpers (Ohio)
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- Comp & Benefits
- Work/Life Balance
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I worked at Home Helpers (Ohio) full-time (more than a year)Pros
Being able to work as much or as little as you wanted.
The clients (most of them)
No enforced dress code
Being able to take days off
Very little direct supervisionCons
The pay & no raises from new owner.
We used to get a raise annually with a good review but that stopped with the new owner. Reviews are given but no raise, just lies about how there's not enough money - but the "holiday bonus will make up for it". The holiday bonus was a box of chocolates and a very small amount of money.
Very High Turnover of office workers & staffed RN - it always seemed like the office staff didn't know what they were doing and couldn't answer basic questions. Scheduling was also a problem. Many clients would end up calling the office because no caregiver showed up - because no one was scheduled.
The former owners were wonderful when it came to issues with clients. They would not tolerate clients being disrespectful, rude or abusive to caregivers, the new owner does nothing about it. It seems like the new owner is too worried about losing clients not caregivers.
This is a nowhere job. There is no advancing.
HORRIBLE communication between office staff, caregivers and clients.
I don't understand how a person can be hired one day and scheduled with a client the very next day. I thought background checks took more that 12-24 hours.Advice to ManagementAdvice
Stop hiring anyone who walks through the door.
Treat the caregivers who actually do a good job as if you care about them.
Follow though. Follow through. Follow through.RecommendsNeutral Outlook