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30+ days ago

Mitarbeiter (m/w) im Kundenservice/Customer Support

HomeAway Frankfurt am Main

Vom Blockhaus über die Stadtwohnung bis zur Poolvilla: Über 1 Million Inserate von Ferienhäusern und -Wohnungen in 190 Ländern das macht HomeAway… HomeAway


HomeAway Reviews

4.3
Rating Trends
Recommend to a friend
Approve of CEO
HomeAway CEO Brian Sharples
Brian Sharples
164 Ratings
  • Helpful (2)

    Good intentions but not quite there yet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at HomeAway full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits, Staff members, opportunity within for learning and job transfers, travel options, ability to work at any office for a 2-4 week period.

    Cons

    Grown too quickly for anyone to have a clue as to how all of the acquisitions they have made come together. People are so focused on meeting goals, once they meet them there is never anything else done to continue with that goal.

    Advice to Management

    Work on getting more people across the company to actually understand the various pieces to the puzzle and listen to the teams that have experience and use it to your advantage.


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