HomeServe UK

  www.homeserve.com
  www.homeserve.com

HomeServe UK Jobs & Careers

Hiring? Post a Job

Show:  All Results Last 7 Days
8 days ago

Customer Service Manager

Homeserve Walsall, England

Back then we were a start-up company with the vision of being the first place people turn to for home emergencies and repairs. Now, we are a national… Reed.co.uk


30+ days ago

Water Supply Pipe Engineer

Homeserve Swindon, Wiltshire, South West England, England +7 locations

HomeServe offers customers peace of mind with approved engineers and a prompt response. We also enable consumers to take control of their home repair… Reed.co.uk


30+ days ago

Drainage Engineer

Homeserve Preston, North West England, England +2 locations

• To explain fully to policyholders what work is required, whether reinstatement is covered and what will happen next, promoting customer to pay work… Reed.co.uk


29 days ago

Change Planning Manager (Maternity Cover)

Homeserve Walsall, England

Back then we were a start-up company with the vision of being the first place people turn to for home emergencies and repairs. Now, we are a national… Reed.co.uk


30+ days ago

Customer Service Representative - Inbound

Homeserve Walsall, England +2 locations

Back then we were a start-up company with the vision of being the first place people turn to for home emergencies and repairs. Now, we are a national… Reed.co.uk


2 days ago

Claims Advisor – new

Homeserve Preston, North West England, England +2 locations

• Process all claims in line with stipulated processes, policy limits and regulatory requirements. Capture and process all relevant customer & claims… Reed.co.uk


2 days ago

HR Administrator - Learning and Development – new

Homeserve Walsall, England

As member of the Learning Technology Team you will take a proactive role in promoting and supporting the effective application of the Learning… Reed.co.uk


2 days ago

Team Manager – new

Homeserve Preston, North West England, England

• Ensure Advisors and Lead Advisors are conducting appropriate levels of call monitoring, and that this monitoring is being conducted effectively… Reed.co.uk


9 days ago

Head of Customer & Market Intelligence

Homeserve Walsall, England +2 locations

Back then we were a start-up company with the vision of being the first place people turn to for home emergencies and repairs. Now, we are a national… Reed.co.uk


21 days ago

Project Manager - Transformation

Homeserve Walsall, England

The Project Managers prime responsibility is to ensure the project(s) produce the required outputs to the quality standard and within the specific… Reed.co.uk


HomeServe UK Photos

Van parked outside the Walsall office

+ Add Photo

HomeServe UK Reviews

69 Reviews
4.4
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Martin Bennett
15 Ratings
  1.  

    Not for Everyone. Read below.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative in Miami, FL
    Current Employee - Sales Representative in Miami, FL

    I have been working at HomeServe UK

    Pros

    Nice area to work. And its better than being unemployed. The company itself has doubled in size in a years time. Not the number of employees, but the amount customers they service. With this being said, the company itself is not going out of business in this economy that is important.

    Cons

    If you are applying at Homeserve for Inbound sales department, these are things to know prior to even applying;

    Expect your pay to be very inconsistent, the commission structure is set up to either reduce your pay or make sure you arent allowed to collect your hard earned bonus. The going rate at Homeserve since the date of this posting is 10 dollars an hour. If you excel at various categories then you will be awarded higher pay. This structure is desgned to ensure minimal pay is earned as often as possible. So basically how you perform one month will determine your Hourly pay for the following month. Management knows this structure is the cause for them losing so much great talent and have been promising changes for over a year now. Still no changes. These statements are not intended to bash the company nor is any of this false. I just have to make sure that those that are seeking employment here, know exactly the terms of their compensation. Please ask them upfront for commission structure information along with hourly rate and if this amount ever fluctuates, not in your favor.

    Also you must be a tough individual to work here. Homeserve is a home insurance company that promises their customer to live worry-free of home emergencies, This appeals to the elderly population, who fail to read terms and conditions which deny them of being indeed "covered".
    I have listed some of the general exclusions that Homeserve customers are denied by:

    *emergency breakdown , *Acts of God, and *pre-existing conditions. So what I am saying is that if you have a righteous attitude, this may not be the best place to work. You will witness alot of questionable decisions being made against someone who is of age, that can be your own grandparents. You will get calls from elderly people who are crying because they dont have any heat and are cold because their heating systems where determined to be damaged by an pre-exisitng condition. And you will have to turn them away. Then turn around and sell to another elderly person that lives in that same area. As long as you can remain focused on achieving as many sales as possible than you this is the job for you.

    Advice to ManagementAdvice

    Once in for all, set an hourly rate that will not flutuate against your sales representatives favor. Think about rewarding those who speak multiple languages, Examine the message you portrait when you express favortism by hiring who you are comfortable with versus the actual better candidate.

    Doesn't Recommend
    No opinion of CEO

Work at HomeServe UK? Share Your Experiences

HomeServe UK

 
Click to Rate
or