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Hyatt Reviews

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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
291 Ratings
  • Helpful (1)

    Excellent environment, camaraderie and benefits; bureaucracy-based (not performance-based) career opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Tokyo (Japan)
    Former Employee - Director in Tokyo (Japan)

    I worked at Hyatt full-time (More than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO


    For Hyatt Hotels in Asia (not in N.A. or EU where the standards are much lower)
    -Excellent work place for systems, training, camaraderie
    -Good benefits and advantages, lots of emphasis on employee well-being
    -Salaries are below market competitors in most locations but other benefits are better


    -Regardless of your performance, sales, meeting & exceeding guest expectations and numbers required, you will go nowhere unless you are personally liked by regional head office.
    -The system is well-known as: kiss head office key people's rear's end or never move forward. Hard-working, well-achieved fellows who do not share the kiss-butt culture are stuck for years in same properties with no upward chances.

    Advice to Management

    When the layer of a few key, self-admiring, narcissist personal-approval addicts based in ASPAC office have retired, what will you do with the massive exodus of talent at the excom and GM level you are already experiencing all over? Shangri-la, Marriot, Sheraton's W to name a few are bleeding your top people out of your ranks to head expansions in China, India and other key locations.

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