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Doesn't RecommendNeutral OutlookNo opinion of CEO
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I worked at IBM full-time (More than 3 years)
The access to large accounts....who has not heard of IBM, it certainly gets you into places, but unfortunately, IBM's customer service is not always the best particularly on smaller accounts. They do have a great process for inyegrating newly acquired companies, as they set up a management team just for the first 18 months, to invest in 'knowing the IBM way' and provide IBM mentors to assist in guiding you into the company.
As they are one of the largest companies on the planet, they do have an inordinate amount of processes, which are really frustrating at best and at worst they can cost you money! Their matrix management and overlays process means many non value add employees get compensated. The extension of this on very large accounts particulalrly end of qrtrs, enterprise deals can substantially reduce the value of your initial deal, as it may get put into a huge pot, which is offset with amega discount to win the deal, so the individual value prop goes out of the window.
Advice to Management
Let salesman sell and stop the confounded processes and micro management, try to retain as much of the intelligence acquired with the companies purchased, do not just offer 'golden hellos' to the senior execs and owners who negotiated their pensions as part of the deal, put some tie ins for the rest of the staff....IBM share options that do not vest for 3 years or they can have triple the number if they stay for 3 years or longer.