ICF International Jobs in Martinsville, VA

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4 days ago

Quality Assurance Specialist

ICF International Martinsville, VA

· Verifies results & accuracy of information by documenting and tracking processing errors during application review. · Provides feedback to team… ICF International


30+ days ago

Operations Center Agent- Night Shift (Customer Service)

ICF International Martinsville, VA

As an Operations Center Agent in ICF’s Operations Center, located in Martinsville, VA, our successful team members will perform in varying areas of… ICF International


30+ days ago

Operations Center Agent- Customer Service

ICF International Martinsville, VA

As an Operations Center Agent in ICF’s Operations Center, located in Martinsville, VA, our successful team members will perform in varying areas of… ICF International


5 days ago

Invoice Processing Analyst

ICF International Martinsville, VA

We have a passionate commitment to our work and to helping our clients achieve their objectives. We combine technical expertise with world-class… ICF International


30+ days ago

Bilingual Operations Center Agent (Spanish/English) (Customer Service)

ICF International Martinsville, VA

As a Bilingual Operations Center Agent in ICF’s Operations Center, located in Martinsville, VA, our successful team members will perform in varying… ICF International


30+ days ago

Operations Center Agent- Survey Research

ICF International Martinsville, VA

As an Operations Center Agent in ICF’s Operations Center, located in Martinsville, VA, our successful team members will perform in varying areas of… ICF International


30+ days ago

Bilingual Operations Center Agent (Spanish/English) (Survey Research)

ICF International Martinsville, VA

As a Bilingual Operations Center Agent in ICF’s Operations Center, located in Martinsville, VA, our successful team members will perform in varying… ICF International


ICF International Reviews

2.9
336 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
ICF International Chairman and CEO Sudhakar Kesavan
Sudhakar Kesavan
183 Ratings
  • Helpful (3)

    It Changes Frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Technician in Martinsville, VA
    Current Employee - Research Technician in Martinsville, VA

    I have been working at ICF International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay is more than minimum wage

    Cons

    There are many cons to working at this place, you are treated like a robot and even asked if you are one by the people you call for an interview. The pay isn't enough for the work you do. There is no appreciation by management for education or work experience, when it comes to a regular agent. There are managers here that do not have a college education. The turn around rate is real bad, by this I mean its a revolving door for management and agents. If you are looking for a job that requires you to be seriously flexible with your schedule and the job itself because it changes frequently at ICF

    Advice to Management

    Ask your agents for what can be done to improve Research Survey department, we have plenty to say and feel unappreciated at times

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