ICF International Jobs in South Burlington, VT

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6 days ago

Call Center Manager

ICF International Burlington, VT

We have a passionate commitment to our work and to helping our clients achieve their objectives. We combine technical expertise with world-class… ICF International


19 days ago

Bilingual Operations Center Agent (Spanish/English)

ICF International Burlington, VT

As a Bilingual Operations Center Agent in ICF’s Call Center, located in Burlington, VT, our successful team members will perform telephone… ICF International


19 days ago

Operations Center Agent

ICF International Burlington, VT

We have a passionate commitment to our work and to helping our clients achieve their objectives. We combine technical expertise with world-class… ICF International


ICF International Reviews

3.0
328 Reviews
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ICF International Chairman and CEO Sudhakar Kesavan
Sudhakar Kesavan
182 Ratings
  • 1 person found this helpful

    Bright, talented peers but management is out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Washington, DC
    Current Employee - Associate in Washington, DC

    I have been working at ICF International full-time (more than 3 years)

    Pros

    Smart driven people, metro-accessible office locations, good mid-level leadership, interesting project work. I am particularly impressed by the work ICF does in the climate change, energy, and health services spaces.

    Cons

    Upper management is out of touch, and the performance review process is a black box that results in the majority of employees feeling dissatisfied with the results. The business model supports keeping employees around for maybe 3 years maximum before the salaries become sufficiently discouraging.

    Advice to ManagementAdvice

    Train your managers to invest more in developing people so that they want to stay. Many managers are out of touch with the personal aspect of being a manager and are not incentivized to fight for their direct reports.

    Recommends
    Negative Outlook

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