ICON Jobs & Careers in North Wales, PA

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21 hrs ago

Senior Business Analyst – new

ICON Clinical Research North Wales, PA

The Senior Business Analyst will communicate with internal departments, to proactively identify sales opportunities. Collect metrics on features and… Beyond.com

30+ days ago

Study Start Up Associate

ICON Clinical Research North Wales, PA

of the role* * As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on… Beyond.com

18 days ago

Technical Recruiter

ICON Clinical Research North Wales, PA

* Starting consultant and intermediary for clients and candidates. Consults with clients about execution of operational and specialist positions… Beyond.com

30+ days ago

Analyst (Current)

ICON Clinical Research North Wales, PA

of the Role* * Analysts at PriceSpective are directly involved in client projects and are responsible for discrete sections of each project… Beyond.com

30+ days ago

ADDPLAN Administrator

ICON Clinical Research North Wales, PA

* • Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance. • As a member of staff… Beyond.com

30+ days ago

Senior Clinical Research Associate- East Coast

ICON Clinical Research North Wales, PA

of the Role * We support our CRAs with manageable sites & protocols, a strong benefits package that includes a comprehensive health plan, retirement… Beyond.com

30+ days ago

Biostatistics Program Director

Icon North Wales, PA

Recognize, exemplify and adhere to ICONs values which centers around our commitment to People, Clients and Performance. As a member of staff, the… Ivy Exec

12 days ago

Senior Director Marketing

Icon North Wales, PA

The Global Head of Marketing will own the development and execution of the annual marketing plan and work with key stakeholders to identify key… Ivy Exec

30+ days ago

Director, ICS Business Development

Icon North Wales, PA

Leveraging a successful track record selling strategic development consulting solutions in R D organizations, you will build and develop close… Ivy Exec

30+ days ago

Clinical Data Lead

ICON Clinical Research Warrington, PA

It will be the role of the Clinical Data Lead to ensure clinical data is tracked, entered, cleaned and stored with accuracy and integrity and provide… Beyond.com

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ICON Reviews

189 Reviews
189 Reviews
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ICON CEO Ciaran Murray
Ciaran Murray
55 Ratings

    Oppressive, depressing work environment. Nobody cares about how much work you have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Trial Assistant in North Wales, PA
    Former Employee - Clinical Trial Assistant in North Wales, PA

    I worked at ICON full-time (more than an year)


    North Wales has a nice building with a cafeteria that offers a variety of food. The benefits are above average.


    This company is the worst I have worked for. Operationally it is chaotic and you tend to feel alienated with no one to turn to. If you are a CTA with a director as your manager you will feel invisible. Nobody cares about how much work you have and work is distributed unfairly among protocols and employees. If you are on a Pfizer protocol you will be worked to the bone as perfection is expected. Take your time or PMs and CTMs will take advantage of you. It is the opinion of multiple PMs and CTMs that determine your value in reviews and ultimate raise if you are lucky to get beyond 1%. Promotions at the CTA level are almost nonexistent and entry level CRA positions are competitive as there are few openings per year. Your direct manager, if at the director level, is clueless about the multiple responsibilities that are not necessarily part of your job description. CTAs are expected to do CRA work for CRAs while not being compensated. It is not uncommon to be farmed out for tasks without being asked and to drop other priorities for unexpected "emergencies" which happens frequently. I was depressed in this role and witnessed others feeling the same pressure and unhappiness. I advise to save yourself from high stress, sleepless nights, anxiety, and feeling unappreciated. In addition to the workload I noticed the culture to be rather odd. Many people don't acknowledge your presence as you pass in the hallways and there is an air of depression and unhappiness among employees. You can hear a pin drop in the cubicles and people appear paranoid. A phone conversation is awkward since there is no background noise. In addition, after multiple attempts for resolution on stress and workload with an HR manager (who was based in Canada and handled over the phone), HR tends to point the finger at you and are generally unhelpful.

    I strongly recommend that you look for a job elsewhere. There are many CROs that value their employees, make people feel like significant human beings, and are better equipped to run a ship operationally.

    Advice to ManagementAdvice

    All of your talent will leave. I had several other co workers leave and a few who went on short term disability because of extreme stress. The quality of work has gone down and rumors of Pfizer moving away from ICON have been spreading. Wake up and see how employees are treated!

    Doesn't Recommend
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    Disapproves of CEO

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