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- Senior Management
I worked at IH Mississippi Valley Credit Union full-time (More than 5 years)
Good benefits, PTO times
Lack of leadership, much more is expected from the bottom of the totem pole while upper management does nothing but sit in meetings. If you have a young child, pray they never get sick because you are them chastised for calling in. They have little to no employee engagement. Management/HR does not take feedback to heard. I was in the call center and turn around rate was/is insane because of lack of appreciation, the head manager is AWFUL, and the beating you would get from members each and everyday. Extremely difficult to move up in the company if you work hard, its more of a who you are buddy/buddy with.
Advice to Management
appreciate your hard working staff!! and take the exit interviews seriously...a lot of people leave because of managers-be more involved in your employees lives.