INTERAMERICAN MOTOR CORP

  www.imcparts.net
  www.imcparts.net

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14 days ago

Collection Representative

Interamerican Motor Corporation Canoga Park, CA

• Collections Activities • Treat all customers with respect knowing that Customer Satisfaction is our one and only goal. • Collect past due… Snagajob


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INTERAMERICAN MOTOR CORP Reviews

5 Reviews
2.3
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Mosunic
3 Ratings
  1.  

    Not the IMC it once was. Not even close.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at INTERAMERICAN MOTOR CORP full-time (more than 10 years)

    Pros

    A seasoned sales team that knows how to take care of customers. A group of buoyant professionals who know how to make lemonade out of rotten lemons. Not much else positive to say.

    Cons

    Management in last 2-3 years appears to be deaf and blind to employee and customers needs. If you don't hold customer satisfaction in high regard then you'll fit in like hand in glove here. If you want to maintain a healthy business relationship with your customer base, IMC will not be a good fit. Not whatsoever.
    In addition:
    -3 severe paycuts since 2011
    -Downturn in sales volume and margin
    -Rampant lack of accountability in most departments
    -Lack of core coverage for large percentage of 2006 and later popular import platforms
    -Dwindling customer satisfaction

    The relevance and future looks grim for IMC.

    Advice to ManagementAdvice

    Your hands off approach has to be the most ineffective, unscrupulous and arrogant management technique I've worked under. IMC was a tight knit company made up of passionate professionals who actually cared about the success of the company and the import parts industry. Then, unfortunately, your regime landed and poisoned the water. IMC is nothing more than a corpse of the great healthy being of what it once was. Your tactics have destroyed your team's outlook, morale and livelihood. You should be ashamed of yourselves!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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