ITsavvy

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8 days ago

Autotask Administrator

ITsavvy Addison, IL

Calling all Autotask Superusers! We have some of the most experienced, creative and smart IT people on the planet, and were looking to add to our… Glassdoor


ITsavvy Reviews

7 Reviews
2.7
7 Reviews
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Mike Theriault
0 Ratings
  1.  

    Potential to make money, but environment is lacking and undesireable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Chicago, IL
    Former Employee - Senior Account Manager in Chicago, IL

    I worked at ITsavvy full-time (more than an year)

    Pros

    Management pretty much lets you do your thing with the exception of a few tedious rules
    Sales people are pretty outgoing and are pretty close, but nothing outside of work usually
    You can make good money if you sell a lot, and with the new rebranding they've done that should get easier
    You'll never lose accounts to a change in structure or anything so you can build long term partnerships with your clients without worry of losing them
    There's no geographical or market limitations, you can sell to anyone you want, anywhere you want
    You have more control over your margins since you negotiate more with vendors, partners, and have a strong hand in deciding which distributors you buy from. Helps you increase your margins.

    Cons

    Management is lacking in leadership, no direction in the company that is shared with the sales staff, you don't know what's happening until it's already been decided
    The work environment is extremely dull for a sales environment. It felt like going to work at a dungeon every day, a very quiet dungeon.
    The quoting and ordering system was very very difficult to use and manage. It could take you a whole day to do quotes sometimes. Between managing everything in addition to sales it could be hard to focus on selling since you had more responsiblity on your accounts, like getting orders credit approved.
    There's really no initiatives to motivate or do fun things as a company. No sales contests that were really worth your time, no outside work events. Sometimes a vendor would offer to take us out but no one ever went and they stopped doing them.
    No flexibility on hours. They track your hours at the office and give you no flexibility on doctor's appts, etc. Even though you're salaried you have to punch in and out every day and if you don't work at least 8 hours HR harasses you.
    NO ROOM FOR PROMOTION - you will be a sales rep forever, no opportunity to grow into other positions.
    Some SPIFF money is withheld from sales reps. You had to track your own SPIFFs and hound upper management to compensate you on it. If it's not trackable then Upper Management just pockets the money themselves. This is all after being promised 100% of spiff compensation in the interview process.

    Advice to ManagementAdvice

    Try to do more things for the employees from both a training/development standpoint, as well as a fun environment and team building standpoint. You have a lot of enthusiastic and smart sales staff that can contribute in more ways than just selling and they'd like to contribute more as well. Start investing in the employees that bring in all the revenue and stop stealing from them and penny pinching them.

    Doesn't Recommend
    Positive Outlook

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