InContact Jobs & Careers

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Show:  All Results Last 7 Days
28 days ago

Product Marketing Manager

inContact United States

* Own and drive all product marketing related activities for the Solution Sets. * Monitor and analyze customer needs and technology trends * Develop… Beyond.com


13 days ago

Software Developer

inContact Columbus, OH

Software Developer Columbus OH: Optimize existing products and develop new software applications; design, develop, and test code for web applications… Monster


17 days ago

UI/UX Designer

inContact Columbus, OH

UI/UX Designer Columbus, OH: Design user interface components of our software solutions such as UI and UX for screens, features, and flows for… Monster


30+ days ago

Circuit Design Engineer

inContact Midvale, UT

include managing DS1, DS3, OC-N and IP circuit design and ordering requests from wholesale and retail customers, Sales Partners and other inContact… Beyond.com


14 days ago

Supervisor, Technical Support

inContact Columbus, OH +2 locations

include ensuring published service level agreements are met and that there is adequate personnel coverage to meet the needs of the company and the… Beyond.com


30+ days ago

Associate II Curriculum Developer

inContact Midvale, UT

* Develops SCORM-compliant e-learning courses using, Captivate, Camtasia, and other development tools. * Develops and provides online… Beyond.com


21 days ago

Voice Engineer

inContact Midvale, UT

The **Voice Engineer** ensures the overall operability of the inContact voice network. This position is responsible for ensuring that the voice… Beyond.com


14 days ago

Senior Desktop Support Technician

inContact Columbus, OH

This position also receives escalated tickets that the Help Desk team are unable to resolve. This position will be involved in DHCP changes, static… Beyond.com


30+ days ago

Sr. Technical Success Manager

inContact Midvale, UT

The **Sr. Technical Success Manager** is responsible for providing world class technical assistance on applications to end-users of the inContact… Beyond.com


8 days ago

Technical Support Engineer II

inContact Columbus, OH +2 locations

2. When working tickets: * Validate for correct prioritization and monitor communication to users of progress * Fix end-user… Beyond.com


InContact Reviews

51 Reviews
3.9
51 Reviews
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InContact President, CEO, and Director Paul Jarman
Paul Jarman
39 Ratings
  1.  

    Great SaaS company that is growing and growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Manager in Midvale, UT
    Current Employee - Engineering Manager in Midvale, UT

    I have been working at InContact full-time (more than an year)

    Pros

    Amazing technology and technical leaders
    inContact is winning new customers and growing because of it
    There are open positions and career opportunities for internal people
    Cash compensation is competitive and the quarterly bonus is really nice
    Leadership is driven to win and it translates into a market-driven culture
    Flexible working policies

    Cons

    Can be stressful at times with pressure to stay 99.99 uptime and bring on new customers and features. Better than the alternative.
    Growing so fast that the work environment is cramped (currently building a new building)
    Others mentioned silos and politics. Having worked elsewhere, it no different than anywhere else except that management acknowledges it at inContact.

    Advice to ManagementAdvice

    Features aren't the only thing that customers want. Invest more in training, tools, core platform.
    Get around with rank and file employees more

    Recommends
    Positive Outlook
    Approves of CEO

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