Independence Blue Cross Jobs & Careers in Philadelphia, PA

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30+ days ago

Talent Acquisition Specialist

Independence Blue Cross Philadelphia, PA

Develops the recruitment strategies which directly address the Human Capital plan Partners with HRBP to best support specific or unique client… Ivy Exec


11 days ago

Project Leader

Independence Blue Cross Philadelphia, PA

The Provider Network Services Project Lead will be responsible for working with staff at various levels across multiple functional areas to define… Ivy Exec


11 days ago

Social Media Content Specialist

Independence Blue Cross Philadelphia, PA

The Social Media Content Specialist is responsible for developing and implementing all external social media communication programs managing and… Ivy Exec


12 days ago

Director, Informatics Clinical

Independence Blue Cross Philadelphia, PA

covers managing clinical teams of nurses and clinical researchers regarding clinical outcomes studies related to best practice and Centers of… Ivy Exec


12 days ago

Client Solutions Director

Independence Blue Cross Philadelphia, PA

The Client Solutions Director, (Government Markets), will establish and maintain internal business client relationships including client… Ivy Exec


30+ days ago

Senior Business Analyst

Independence Blue Cross Philadelphia, PA

Independence Blue Cross is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race… Ivy Exec


11 days ago

Product Development Manager

Independence Blue Cross Philadelphia, PA

Product Concept DevelopmentHelp to build, maintain and drive the commercial product strategySupport idea generation for new and enhance product… Ivy Exec


12 days ago

Director, Enterprise Risk Management (ERM)

Independence Blue Cross Philadelphia, PA

Collaborate with business unit and subsidiary resources to develop, lead, and direct an enterprise-wide risk management framework consistent with… Ivy Exec


11 days ago

Strategy Director

Independence Blue Cross Philadelphia, PA

Work closely with senior management to develop IBC s business portfolio strategy, segment differentiation/value proposition, operating models… Ivy Exec


11 days ago

Senior Auditor

Independence Blue Cross Philadelphia, PA

include:Plan, coordinate, and perform the documentation of the internal controls of the Plan and its subsidiaries by utilizing flowcharts and/or… Ivy Exec


Independence Blue Cross Reviews

103 Reviews
3.0
103 Reviews
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Independence Blue Cross President & CEO Daniel Hilferty
Daniel Hilferty
46 Ratings
  1. 1 person found this helpful  

    Over run with consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA

    I worked at Independence Blue Cross full-time for more than 10 years

    Pros

    The company is a great location and the associates are great people who are passionate about the work and the customers.

    Cons

    The company has focused more on profits and growth over serving the community which is a big cultural change from the original mission. As result layoffs during 2008 and 2009 demanded more work for less people and as economy has improved the staff levels have remained the same while the number of consultants and contractors has increased. IBC employees now serve the consultants instead of consultants serving the employees. Senior management is very close with the consultants which raises a whole host of ethical issues.

    Burnout is high among the associates. It is not uncommon to be on call seven days a week and if provided with a company phone, emails and texts are expected to be answered at night, weekends and when on vacation. There is no mental downtime.

    Once in the door pay raises are minimal. The maximum is about 2% if one gets that at all. Bonuses are decent for managers and above but not for the non-management associates. The executives make out like bandits which is evident in the executive parking area.

    Advice to ManagementAdvice

    Stop outsourcing to India, hire locals again as full time employees and spread out the work, get out of bed with the consultants, flatten the hierarchy, reduce the number of vice presidents which is at an all-time high and focus on the core business which seems to have been ignored. Senior management also needs to get off the 45th floor and work with the people again. Saying they have an "open-door policy" and not ever being there does not motivate employees nor does it build trust.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO