Indigo Books & Music

www.chapters.indigo.ca

Indigo Books & Music Customer Experience Manager Jobs & Careers

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30+ days ago

Customer Experience Manager (CEM) – Café

Indigo Books & Music Pointe-Claire +2 locations

As the CEM Café, you are the head of store for the Café. You provide support for team members and customers alike, and contribute to the overall… Indigo Books & Music


30+ days ago

Assistant Customer Experience Manager (ACEM) Café

Indigo Books & Music Sudbury

The ACEM Café is Indigo’s entry-level leadership role, providing the first layer of support for team members and customers alike in the Café. As part… Indigo Books & Music


30+ days ago

Customer Experience Manager (CEM), Large Format Store

Indigo Books & Music Regina

As the CEM at a large format store, you are a mid-level leader at an Indigo or Chapters retail location. You provide support for team members and… Indigo Books & Music


Indigo Books & Music Reviews

115 Reviews
2.9
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Indigo Books & Music Chairman and CEO Heather M. Reisman
Heather M. Reisman
79 Ratings
  •  

    Dynamic environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Indigo Books & Music

    Pros

    Intelligent customers, can be fun

    Cons

    Workload demands exceed resources available, reluctance to address underperformance, Little opportunity for work-life balance.

    Negative Outlook
    Approves of CEO

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