Indigo Books & Music

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10 days ago

Customer Experience Representative (CER), Tasking

Indigo Books & Music Vancouver

As a Tasking CER, you ensure the Indigo store is well-stocked with books and life-enriching products. You work quickly and efficiently to get our… Glassdoor

Indigo Books & Music Reviews

112 Reviews
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Indigo Books & Music Chairman and CEO Heather M. Reisman
Heather M. Reisman
78 Ratings
  • 2 people found this helpful  

    No thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CEM in Vancouver, BC (Canada)
    Former Employee - CEM in Vancouver, BC (Canada)

    I worked at Indigo Books & Music full-time (more than an year)


    a 30% discount on most things


    Not suited for anyone with a family
    Must have at least 30 VPs. Very top heavy
    Upper Management is rarely ever seen in stores
    Schedules are all over the place and sometimes not out soon enough
    Promises, promises... if you're going to move someone up then move them up in a timely fashion, don't keep postponing it for no reason

    Advice to ManagementAdvice

    Start promoting from within and get your GMs to get off their high horses, you don't save lives, you write schedules and delegate. Have an RM show up in stores more often, especially during the Xmas season.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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