Infinity Property & Casualty Jobs & Careers in Birmingham, AL

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Infinity Property & Casualty Reviews

30 Reviews
3.1
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Infinity Property & Casualty Chairman, President, and CEO James R. Gober
James R. Gober
21 Ratings
  1.  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Problem Analyst  in  Birmingham, AL
    Current Employee - Problem Analyst in Birmingham, AL

    I have been working at Infinity Property & Casualty full-time for more than 5 years

    Pros

    - Flexible scheduling
    - Positive, forward-looking, down-to-earth department manager
    - Caring and friendly supervisory staff
    - Some management asks the opinion(s) of the front-line reps and will take action when appropriate

    Cons

    - Some supervisors manage numbers (KPI) instead of people
    - Health benefits are somewhat lacking
    - I, like most people, feel overworked, underpaid, and under appreciated at times.
    - Negative morale for processors when required to take phone calls all day long (as if they were part of the call center)

    Advice to ManagementAdvice

    Management needs to hire pro-actively, not re-actively, in order to deal with increased app counts in Q1. Also - need to work on being able to retain existing talent within the department. It's easier to invest on an existing employee with the business knowledge than it would be to advertise to replace the talent that you let walk out the door because you're not willing to pay a little more.

    Recommends
    Positive Outlook
    Approves of CEO