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Infosys Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
Infosys CEO and Managing Director Dr. Vishal Sikka
Dr. Vishal Sikka
1,785 Ratings
  • Helpful (2)

    One of the worst BPO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Manila, Manila (Philippines)
    Current Employee - Team Leader in Manila, Manila (Philippines)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Infosys full-time (Less than a year)

    Pros

    Most of the people I have worked with are down to earth and very understanding - that's it.

    Cons

    Career Opportunities - It is normal that you get to feel the on the job training but if you have been promoted verbally as an SME or Team Leader and doing the role full time, you'd expect a salary increase and an updated contract right? Well, we regret to inform you that it doesn't happen here as I've seen employees having these sentiments for 2 - 3 years doing the same role hoping for a change... Compensation & Benefits - they're cheating on the benefits with de minimis to reduce the tax the company is paying monthly/annually; The payroll system is too poor, manual and bound by errors; We have employees who didnt' get a salary for at least 1 - 2 months and barely get a support from the upper management. As simple as filing an OT, you'd expect to get paid at least on the next 1 - 2 cut offs but no... you might get it in the next quarter or may not even get it at all... because you just can't track it at all... Facilities - expect the Air conditioning system malfunctioning once in a while and don't be surprised if you see cockroaches at the pantry; ISO fail; Access cards barely working - and we've reported these several times...

    Advice to Management

    If you wish to succeed on this business, then start comparing and analyzing it from other Top BPO companies! Otherwise, quit comparing it from your so called streamlined processes from the IT Division or better yet, just shut it down.


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