Intelsat

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Intelsat Jobs & Careers

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Show:  All Results Last 7 Days
4 days ago

Principal Engineer, Integration & Testing

Intelsat McLean, VA

Department: 16405.Information Systems Location: McLean, VAÂ Travel %: Less than 10% Education: Four-year college degree Experience… The Washington Post


9 days ago

Associate Systems Engineer

Intelsat McLean, VA

Department: 16405.Information Systems Location: McLean, VAÂ Travel %: None Education: Four-year college degree Experience… The Washington Post


30+ days ago

Associate Customer Solutions Engineer

Intelsat McLean, VA

Department: 17081.CSE-North America Location: McLean, VA Travel %: Less than 20% Education: Four-year college degree Experience… Glassdoor


30+ days ago

Senior Principal Engineer, Satellite Capacity

Intelsat McLean, VA

Department: 17141.Solutions Development Location: McLean, VA Travel %: Less than 10% Education: Four-year college degree Experience… Glassdoor


30+ days ago

Principal Customer Solutions Engineer

Intelsat McLean, VA +3 locations

Department: 17087.Customer Solutions Engineering Location: McLean, VA Travel %: Less than 20% Education: Four-year college degree Experience: At… Glassdoor


30+ days ago

Senior Salesforce Developer/Admin

Intelsat McLean, VA

Department: 16405.Information Systems Location: McLean, VA Travel %: None Education: Four-year college degree Experience: At least 3 years of… Glassdoor


30+ days ago

Regional Manager, Capacity Management - CONUS

Intelsat McLean, VA

Department: 17141.Solutions Development Location: McLean, VA Travel %: Less than 10% Education: Four-year college degree Experience: At least… Glassdoor


30+ days ago

Software Engineer

Intelsat McLean, VA

Department: 16430.Satellite Control Systems Location: McLean, VA Travel %: None Education: Four-year college degree… Glassdoor


20 days ago

Manager, Network and Security Intelligence

Intelsat McLean, VA +2 locations

Department: 16405.Information Systems Location: McLean, VA Travel %: Less than 10% Education: Four-year college degree… Glassdoor


20 days ago

Intern, Asset Management

Intelsat McLean, VA

Department: 14037.Interns Location: McLean, VA Travel %: None Education: High school or vocational school completed… Glassdoor


Intelsat Reviews

38 Reviews
2.9
38 Reviews
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Intelsat CEO and Director Dave McGlade
Dave McGlade
24 Ratings
  1.  

    Full time engineer, approaching a decade with Intelsat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at Intelsat full-time (more than 8 years)

    Pros

    There are some very competent and skilled staff, speaking from an engineering standpoint. Occasionally, these bright stars are promoted to the position they deserve - though this process may take 5 to 10 years.

    CEO seems to be forward thinking, and CTO is very competent. To be fair, engineering has very little contact with executive level management.

    Flashy new building in Tysons Corner. Nice window view, if you are a manager in an office. The new building does have nice group/meeting rooms. Also, a decent facility in Long Beach CA (formerly PanAmSat) - though becoming a bit outdated over the last ~20 years.

    5 years ago, pay was OK.

    Long Beach work environment is decent. Reasonable people to work with, unfortunately they often have to answer to the heavy bureaucracy of DC managers.

    Management is fairly flexible with work hours, to accommodate traffic/commuting and appointments. Telecommuting is permitted if needed and pre-approved.

    Tuition assistance available, but does not cover books and fees and is capped at around $5500/year. That is nowhere close to enough for a private school.

    Some recognition does occur. New software application to allow for coworkers to "thank" cowkrers for a job well done. However, it may not directly translate to a monetary award. Old program was cash, the value of which was higher than the new awards program.

    Cons

    Old company: Very few engineers under 40 years old, most are baby boomers approaching retirement. Almost none under 30, and few under 40. Also, the culture has the highest level of bureaucracy that I have ever experienced.

    Very little mobility: Promotions are VERY rare. Grading is based on a scaled from 1-5, and bell curved, with 3 being "satisfactory" performance.

    Financial: More recently, raises are minimal and declining (2-3 percent, just over inflation I suppose). Bonuses have been on a steady decline over the last 3 years, last year was a mere 20% of what it was 2 or 3 years ago.

    Tysons Corner Building: In the new building, engineers who used to have hard walled 10x10 offices are packed into 7x7 half height cubes. New policy implemented: only managers have hard walled offices now. It has been said the new building in Tysons is more like a call center than an office building. Cubes are so close that speakerphones are disabled.

    Satellite Technology: Old and New, mostly old. Satellite communication is largely and older industry, and only the newly released Epic platform I would consider as "new". Though, only a small portion of the "worker bees" within the company are involved in the Epic platform. There is still some of the old "green screen" equipment, and a significant portion of the satellites are still controlled from what is a telnet terminal application.

    Software Technology: The company disbanded the satellite software engineering team, and is instead contracting out to various vendors - which makes maintenance very difficult. Software maintenance is not valued, and often becomes stale and inflexible as a result. This is tough when the satellite has to last 20 years or so. SW maintenance responsibility was dumped on the satellite engineers a few years ago, most of which are not software savvy and have no desire to be. The workload for software engineers doubled or tripled because of that, and does not show any signs of changing.

    Work Technical Environment: LOTS and LOTS of "band-aids", on an everyday basis. Control systems need a complete overhaul, and there are plenty of examples where there is an obvious lag behind the internet revolution of the late 90's / early 2000's is seen.

    Work Social Environment: Occasionally (once or twice a year) the company sponsors a morale lunch. Once every 4 or 5 years, there may be a parking lot BBQ, which is appreciated. Most staff keep to themselves. Occasionally, new ideas backed by management - though only if they are "new" and not "changing" something else. Most are non-receptive to change... Unfortunately everyone is too busy working inefficiently to discuss how to work more efficiently.

    Information Technology: IT is a mess after hacking concerns a few years ago. IT managers justify poorly functioning (or just plain non-functional) system solutions in the name of security. IT has many departments to work through: IT Architecture, IT Engineering, General IT Support, Information Security, Integration & Test, Networking & Telecom, etc... All who seem to jockey for control or recognition and are often out of touch with the needs of the end users. Don't get me wrong, they are trying - just not succeeding. Over the last few years, IT has consistently provided solutions to engineering teams that are fundamentally flawed. Instead of addressing the fundamental flaw, a "band-aid" or workaround is often suggested. There are lots of manuals constructed for workarounds, to give an idea of the number. If you are new to the company, bring a flash drive with you because you will often find it difficult or impossible to do your job without the "sneaker-net" solution.

    Configuration Management: Exists only at a human process level, and small changes require the hand of many people and several departments - getting back to inefficiency again. In my opinion, the company is in dire need of some "new blood" who are software development and testing experts, and a decent industry standard configuration management solution. An intern was hired to implement SubVersion a few years ago, but left before it was complete. Intelsat needs much more than an intern.

    Time Commitment: As a full time employee, the time commitment is substantial - often significantly more than 40-50 hours a week. Management often expects full time salaried personnel to work nights and weekends, in the name of the job. Sometimes, it is required, but they have never hired engineering staff to work nights and weekends. It is very easy to get burned out. On-call responsibilities are persistent throughout the night, and often interrupt sleep schedules.

    Advice to ManagementAdvice

    Division of Responsibilities: I'd suggest separating Satellite Engineering from Software Engineering and Software Test. Sculpt job roles to personnel strengths.

    Satellite Engineering: Consider hiring night and weekend engineering staff for "Around the Clock" coverage.

    Information Technology: Needs significant refinement - increase quality deployments, decrease complete "makeover" architecture changes. Work with end users more closely, BEFORE architecting/deploying a new solution - as opposed to AFTER. ATAM process would be a good start. Stop deploying a new solution every 2 years and then expecting everyone to switch over like a light switch.

    Pay: Keep with industry averages, not there right now - especially for California cost of living.

    Workload: Listen. Many departments have needed additional staff for several years now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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