Interstate Hotels

  www.interstatehotels.com
  www.interstatehotels.com

Interstate Hotels Jobs & Careers in Fort Worth, TX

Hiring? Post a Job

Show:  All Results Last 7 Days

No jobs found – change your filters above for more results

Interstate Hotels Photos

Interstate Hotels Reviews

68 Reviews
2.9
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jim Abrahamson
20 Ratings
  1.  

    The worst job experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Fort Worth, TX
    Former Employee - Supervisor in Fort Worth, TX

    I worked at Interstate Hotels full-time (less than an year)

    Pros

    My fellow employees who worked as a cohesive team.

    Cons

    Disturbing discrimination, negligent human resource, age biased general manager, no respect shown, moral depletion, over the top expectations of job duties, ignored when trying to address the problems, total lack of respect.

    Advice to ManagementAdvice

    This is without a doubt the worst job experience I have ever had. Interstate really missed the mark on the new general manager they picked. It is a severe infraction to discuss an employees pay and offer them a raise in front of other employees which 5 of us were witness to. Four of us called the hotline and I went to human resource about it. He received a slap on the wrist for it and HR was very ineffective. The girl that got the raised was so embarrassed that she quit even with a raise. The working conditions and expectations were horrendous. I was hired as a dining room supervisor. I became a food runner, expeditor, dishwasher, all paid positions and received nothing for it. In other words, I held 4 jobs with zero appreciation let alone pay. Everything I did was done to support my team because there was no one else to do it. We worked with the micro system not working, line cooks not able to see orders due to printers not working, pulling room service servers to cook their own food and deliver it, dishwashers leaving so the cooks had no way to prep for their dinner evening and the list goes on and on. It is an endless list of non support. The new gm is definitely age biased. He clearly doesn't like people out of the range of maybe 30. And that may be too old for him. He has been heard to announce that he only wants the youth to work there. That leaves all of us with any kind of experience out and I have 25 years worth. I gave 100% to the Sheraton. Lived through the bankruptcy and was very excited for the wonderful changes with Interstate taking over. That was not to be. Instead, it was a blood bath. Interstate prides itself on promoting from within but none of us were even looked at even though I turned in my resume for review for the many positions I could have easily been qualified for. I have been a Manager for the Diamond Club for 7 years and American Airlines Platnium Club plus a General Manager and Food& Beverage director so this is not my first rodeo. Being a supervisor was my choice. I was relegated to running with an inept general manager who is demeaning at best and has no people skills unless you are young. Interstate should have hung around with this switch over to see for themselves what they had picked to take over the helm. There were many casualties of dedicated employees who were either forced to leave or fired. Yes, I quit. The GM hired a 20 year old with not even close to the same experience as I as the outlet manager. Yes, I was told how to carry trays, talk to customers, etc...even after I had explained my vast experience in hospitality. I've even been a restaurant owner. I wasn't even considered for a promotion. This new hire thought our dining room was fine dining because we have rolled silverware which I explained to her since my background IS fine dining that she was uninformed. I have never had a job in hospitality where I wasn't promoted to management within months of being there. You don't let talent walk out the door. After the last brutal night I worked there, it became obvious that no matter how hard I worked or informed HR, nothing was going to change. The last night, I had to work with a 100% full hotel, one server, one bartender and we got slammed in the dining room. The server had a panic attack in the kitchen in the middle of her shift and the bartender had to help in the dining room as she wasn't capable. I ran food, helped room service, washed dishes and expedited. Oh yes, I even had to make some salads. And lets not forget, the micro system wasn't working correctly so I had to constantly run to the bar to make sure of the orders that had come in. I talked the server out of quitting in the middle of her shift but that was it for her. She never came back. If Interstate really wants to know everything, because there is much more I would be happy to let them know all of the troublesome activities that go on there. It is a mess. An unsupported mess.

    Doesn't Recommend
    Negative Outlook

Work at Interstate Hotels? Share Your Experiences

Interstate Hotels

 
Click to Rate
or