Interstate Hotels

  www.interstatehotels.com
  www.interstatehotels.com

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Interstate Hotels Reviews

61 Reviews
3.1
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jim Abrahamson
15 Ratings
  1.  

    A good company that needs more investment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Columbus, OH
    Current Employee - Front Desk Agent in Columbus, OH

    I have been working at Interstate Hotels full-time (less than an year)

    Pros

    Good people and a culture of service. Management is eager to please customers and give them a good experience.

    Cons

    Low pay and low investment in technology. A lot of the equipment is old and needs investment. Much time wasted and unnecessary work and frustration because the company does not use modern and efficient systems.

    Advice to ManagementAdvice

    Invest in you people and in the technology they use to increase efficiency and morale, and to make the loyal by paying them enough to be worthy of their best efforts. While hospitality is a 24/7/365 business the lives of the employees must be considered to reduce turnover and provide the best experience and a positive atmosphere. Otherwise turnover and burnout will be high.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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