Intralot Jobs & Careers

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24 days ago

Customer Service Representative

Intralot, Inc. Strongsville, OH

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to… Monster


23 days ago

Call Center (Hotline) Operator

Intralot, Inc. Duluth, GA +2 locations

Intralot, Inc.is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to… Monster


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Intralot Reviews

19 Reviews
2.6
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Constantinos G. Antonopoulos
10 Ratings
  1.  

    Better Get A Union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intralot full-time

    Pros

    Company phone, company vehicle, tools and supplies are provided. 401k with a 6% match. vacation and sick leave.
    Raises have been given about every 3 years at 2.5%.

    Cons

    Agreed with this from another review:
    Lack of communication, unfair labor practices, unprofessional management, refuses to resolve personnel issues, unprepared, backstabbing, lack of regard for safety, no disciplinary action or recourse for personnel problems, improper tools, lack of access to replacement parts and tools. Underpaid employees, lies, false promises, no incentives or bonuses. There is no room for advancement. You will have a dead end job.

    Beware; They also like to change the schedule at a moments notice and schedule you to work without your knowledge and expect you to work it. This typically happens on Holidays. A very large problem is also favoritism, which seems to be a reason so many problems go unsolved.

    This company would rather spend millions upon millions of dollars to keep a "Labor Union" out of the mix than to pay us what we are worth.

    Some of my input:
    On call 10 hours a day mon-sat and sun 12-5 (per the contract that they have to cover) without compensation unless called. On call must be ready to go at moment of call. Heavy micro-management with GPS tracking of your daily routine.

    Advice to ManagementAdvice

    Agreed from another review:
    Pay us what we are worth, give us "Cost of Living" increases, show us we are actually appreciated, we are not just a "tool for the job". Hold managers accountable, make them actually get out in the field and get their feet wet. Management is so out of touch with reality and what goes on in the Field.

    Some of my input:
    Supervisors have had more turnover than technicians due to a burnout rate of constant micro-management they are forced to implement from management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO