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Intuit Reviews

3.8
1,774 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Intuit President & CEO Brad Smith
Brad Smith
850 Ratings
  • It could have most definitely been better. Very stressful and not enough sufficient training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Support Specialist in Remote, OR
    Current Employee - Customer Service and Support Specialist in Remote, OR

    I have been working at Intuit

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Plenty of overtime in height of season. A lot of incentives. Flexible schedule.

    Cons

    Very unhappy customers. Not enough training. Agents getting blamed for software that doesn't work. Pay is not enough for the stress from customers and managers too.

    Advice to Management

    Stop micromanaging! It's annoying! Trust that the agents are doing their jobs sufficiently. Suggest more efficient training.

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