Ipswitch Jobs & Careers in Lexington, MA

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30+ days ago

Marketing Programs Manager

Ipswitch, Inc Lexington, MA

• Plan, develop and implement marketing programs to meet MQI (marketing qualified inquiry) and MQL (marketing qualified lead) objectives, on a global… TheLadders.com


2 days ago

Sales Support Specialist (TEMP) – new

Ipswitch.com Lexington, MA

• Leverage multiple sources of information to provide customer and prospect assistance via LiveChat on our company website • Effectively qualify… Glassdoor


9 days ago

Service Sales Representative

Ipswitch, Inc Lexington, MA

• Over-achieve sales goals and renewal rate targets. • Promote service, training, and add-on sales to existing customers. • Recognize and… Glassdoor


9 days ago

Manager Corporate Communications

Ipswitch, Inc Lexington, MA

• Help define strategy and manage global PR, analyst relations, and social media programs • Excellent writing, communication and interpersonal… Glassdoor


2 days ago

Inside Sales Account Manager – new

Ipswitch, Inc Lexington, MA

• Manage a territory resulting in closing of opportunities and revenue generation against stated activity and revenue goals. • Develop sales leads… Glassdoor


Ipswitch Photos

Celebrating 20 years on corporate getaway!
Cooking lessons in the Ipswitch kitchen
Ennio Carboni accepting BBJ's Best Place to Work award

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Ipswitch Reviews

34 Reviews
2.6
34 Reviews
Rating Trends

Recommend to a friend
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Joe Krivickas
2 Ratings
  1. 7 people found this helpful  

    Avoid this company at all costs- you have been forewarned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA

    I worked at Ipswitch full-time

    Pros

    Good benefits
    Average to sub-average pay

    Cons

    Fear-based leadership/management vs. character-based leadership
    Major product issues- archaic, 90% of evaluators need help to install the product
    Even greater process issues- these are not fixed by sales/sales engineering to avoid self-incrimination
    "We hide things from founder- it's better that way"- actual quote from Sales
    Very little to non-existent accountability/urgency
    Low-quality marketing leads, marketing turnover rampant, very poor and inefficient lead flow process
    Higher quality leads are funneled (unethically) to a very small % of salesforce- not fairly distributed
    Live sales deals and accounts are routinely moved to other sales reps without notice from management
    Inefficient sales engineering process/ sales engineers 'working' at 10-20% capacity with little to no accountability and zero sense of urgency
    No training/on-boarding offered
    Work-life balance and culture is touted as loose/easy but the reality is - see above

    Advice to ManagementAdvice

    See the cons above and if positive changes are truly desire and revenue wants to be increased, adjust accordingly
    This, again, will not happen as it will instantly self-incriminate current leadership team
    Actual sales leadership quote:
    -2013- sales were imbalanced by vertical, by territory, and by lead distribution system
    -2014- none of this has been changed and is in fact worse

    Respect and trust have NOT been earned and is surprisingly expected

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO