Iron Data, Llc – Herndon, VA
At this time we are seeking a Technical Support Technician for our Newnan, GA location. This position is responsible for providing support services… jobsradar.com
RecommendsNeutral OutlookNo opinion of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Iron Data full-time (More than a year)
Flexible, accommodating work hours; some impressive managers; supportive peers, weekly snacks, (work from home on snow days). Competitive benefits package.
Infrastructure needs improvement, company does not appear to value it's people, little opportunity for career development. Owned by investment group that a few years ago, acquired several private software companies servicing a government sector. The organization continues to work towards a balance between client support resources and growth.
Advice to Management
There appears to be a disconnect between current client support, financial accountability, account management, and development resources. Potential clients will talk to current clients, so keeping current clients happy will fuel growth. Too many decisions made by remote upper management hinders progressive inter-departmental change that could benefit the performance of the larger organization. Appears to be a bit bureaucratic for an organization that could function as a more agile, cross-functional collaborative.