Island Resort and Casino

Island Resort and Casino Front Desk Associate Jobs & Careers

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Island Resort and Casino Reviews

5 Reviews
5 Reviews
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  1. 1 person found this helpful  

    Fun place at times, otherwise it's hell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Hotel Lodging Associate in Harris, MI
    Former Employee - Hotel Lodging Associate in Harris, MI

    I worked at Island Resort and Casino


    I had a lot of great co-workers! If it wasn't for them, sometimes I wondered why I was even there. The friendly customers make the job all worth while. You get a chance to meet people from all over the country, and it's really neat. The benefits are probably the biggest reason people stay at the casino. Lots of benefits, at really low costs. :)


    It's as if management never wants you to know what is going on. We had several girls get let go while I was employed, and instead of them telling us who was let go, we had to figure it out ourselves. Stupid little things that they feel they need to be kept secret..just say "we're sorry to announce, but we've let XXXX go." It's that easy.

    The department I worked in really had some scheduling problems. When interviewed you are told that you must be available for ALL shifts, and holidays. Yeah RIGHT! You have your morning girls..and you have your evening girls..and RARELY do you get put on a different shift. I remember asking one girl if she would switch her morning shift for my afternoon and her response was, "I don't do four to midnights!" Other people worked other jobs, including me. My other job worked around the casino's schedule, but yet management would completely butcher the schedule to change it around for a girl who owned her own catering business. I'm sorry but the casino should come first, and that's not fair to the other workers.

    Advice to ManagementAdvice

    Don't keep things so secretive, and get involved with your employees more. Some of the rules were absolutely ridiculous, and if you worked at the position I worked in, I'm sure those rules would have been deleted.

    Favoritism needs to be completely BANNED. Lots and Lots of that in my department. It should be kept fair all the way across the boards! Don't let somebody go home point free due to a stupid anxiety attack, and then when I have an emergency with my disease, give me a point. Ridiculous.

    Liars should be fired immediately. I worked with a repulsive liar, and management never ever ever punished her. Make all of your employees work through hell with the woman, but don't do anything about it.

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