J. C. Penney

www.jcpenney.com

J. C. Penney Jobs & Careers in Reno, NV

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30+ days ago

Maintenance Sr Supervisor

JCPenney Reno, NV

Job Title:Maintenance Sr Supervisor Job ID:320810 Location:Reno, Nevada Email to Friend Save Job Apply Now No Thanks Return to Previous Page Other… Beyond.com


30+ days ago

Facility Maintenance Mechanical Technician 3rd shift

JCPENNEY Reno, NV

• Assists other technicians in the performance of maintenance activities and/or providing training/guidance. • Isolates malfunctions using… CareerBuilder


30+ days ago

Any and all Hourly Warehouse

J. C. Penney Company, Inc. Reno, NV

The information below describes general requirements for all positions at JCPenney Logistics. If you do not know what position you want or would like… Percipio Media


8 days ago

Commissioned Furniture Sales Associate

JCPenny Reno, NV

Educates customers You know it all. Your merchandise can get complicated and customers need your help in understanding how things work or how they… Percipio Media


7 days ago

Customer Service Specialist

JCPenney Reno, NV

Assists customers You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to come… JCPenney


8 days ago

Support/Cash Counting Spc

JCPenney Reno, NV

Pricing Signing / Monthly Set You take the plans that have been communicated by leadership on how to display the merchandise throughout the store and… JCPenney


30+ days ago

Any and all Security/Loss Prevention

JCPenney Reno, NV

• Conducts surveillance – You have a curious mind and can blend in well with other shoppers. You observe customers and contractors in the store and… JCPenney


30+ days ago

Salon Leader

JCPenney Reno, NV

• Responsible for leading your team – You’ve led people before and know how important it is to a) provide your team frequent coaching / feedback, b… JCPenney


30+ days ago

Sephora Sr Education Consultant

JCPenney Reno, NV

Assists Clients You seek out clients and do whatever you can to ensure they have an amazing experience through great service, targeted selling, and… JCPenney


30+ days ago

Department Supervisor

JCPenney Reno, NV

Coaching You know how important it is to a) provide the team with ongoing feedback b) make yourself available to the team you support so they can… JCPenney


J. C. Penney Reviews

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J. C. Penney Chief Executive Officer Mike Ullman
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637 Ratings
  • 1 person found this helpful  

    It's getting better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Commisioned Sales Specialist in Reno, NV
    Current Employee - Home Commisioned Sales Specialist in Reno, NV

    I have been working at J. C. Penney part-time (more than a year)

    Pros

    From my experience working at JCPenney has been overall okay. If one cares about their job and provides ideas to problem solve, it is usually met with recognition and acknowledgement which creates a better working environment. For non-seasonal part time individuals, there is a sense of job security that makes it comfortable working at JCP. Commission positions were recently reinstated in many departments, and leadership seems geared to handling any issues that arise with commission sales within the department. Credit Applications are a standard at JCP, but have many benefits to my customers. The standard is challenging but not unrealistic. Training for specialized areas is thorough, but not complete, letting individual contribution to creating solutions for every day problems. There is an open door policy that makes communication with management inviting. The non retaliation policy creates accountability with leadership and team members. Recently "Town Hall" meetings have been held to ensure each individual associate has the opportunity in a safe open forum to express their concerns. Each concern is addressed and a solution is created. Individual coaching is applied by leadership that evaluates where each person in the JCPenney team is at and where they could be, which is a positive and uplifting experience. 25%+ discount on almost all products and services sold by JCP.

    Cons

    Considering the many changes that JCPenney has gone through with the different CEO's and restructuring of leadership, the company has asked a lot from it's associates. Many of us stuck through it and have been able to hold our own, but there is very little appreciation expressed by any level of the company. We hear more from management, complaints and stories about how the company isn't what it used to be, and blame towards the previous CEO that transfers to the individuals working below leadership. The computers and registers are more technically advanced than many other retailers, but they are new software on old machines. They are slowly updating them which is fine, but corporate IT seems unfocused, unorganized, and often unhelpful. The answer to most issues is a 3 hour rebuild of the machines which doesn't actually solve the problem always. Corporate communications, signage and pricing, both for store operations and public are full of mistakes and are careless. At registers we might have 4 or 5 disclaimers stating wrong pricing and information in advertisements. The attitudes of leadership resonates them feeling overworked, and under appreciated. The business culture of customer service is outlined clearly by corporate but is rarely present in the day to day work experience at JCP.

    Advice to ManagementAdvice

    If I care, the experience for my customers will be that much better. Make the work environment better not just for the sake of individual associates, but for the customers as well. All in all, it's the individual responsibility of each team member to make the environment great for themselves, but if JCP is not willing to support and take responsibility as well... What's the point? Check communications before they are sent out at a national level. It tells me that those in those positions don't care enough to have their work in excellence, which sends out a vibe of unprofessionalism. Live in possibility, I hear too much that something can't be done, that balance can't be created, but all I am hearing is cop outs and excuses, which translates to leadership not being committed to the success of the company.

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