J. Jill Group


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J. Jill Group Reviews

93 Reviews
93 Reviews
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Recommend to a friend
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Paula Bennett
42 Ratings

    Dysfunctional workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at J. Jill Group


    Free shuttle to and from the red line. Free coffee. Nice outdoor space with trees and a pond for lunch (if you will dare).


    J.Jill is a good place to work for someone that is fresh out of school and needs to stay a couple of years to gain experience. Otherwise there is absolutely no place for grow.

    There is no work life balance. A lot of people are afraid of take their lunch hour because it looks bad. I have never seen anyone eating in the cafeteria as it is only used for meetings (and sometimes parties). Workers are asked to not take time off on major holidays and are expected to work late every nights and come in during the weekends. Nobody will care if you have children, you have to work,work, work.

    Upper management keep changing their minds and cannot make a decision and stick with it. A lot of changes are made last minute when it's very late in the development process. Things keep being dropped, then put back in, then dropped again. There is a lot of working in circle and time wasted. Everything is consistently late. A lot of time has been cut off from the business calendar, to a point that there is almost no time for development. To add to this, there is an incredible amount of over development and money wasted.

    Lots of micromanagement. So many times I have thought "why is this person worrying about this and that at her level?". At some point they even tried to control what people could put in the fridge and what not.

    Very clicky and high school mentality. Bonuses are only given to managers and are given in secret. Once a year the rest of us can literally have a cookie with the J. Jill logo stamped on it.

    Very sterile and controlling environment. People are not free to put what they want on their desk and on the surrounding walls. This should be a creative environment where people are allowed to get inspired.

    There is no communication between teams. On a regular basis, overseas agents will inform you of things you should have known first. There is no processes, everyone works for themselves. A lot of departments work against each other instead of working as a team. Very often, important information is not shared and things are decided in secret. Some teams will even bully others to get what they want.

    The PLM system got an "upgrade" last year. It was supposed to be the greatest thing since sliced bread, but it turned out to be a total flop. The company went cheap and as a result, the system did not provide the tools people really need to do their work properly. They trained the employees on how to work with the broken system but there was absolutely no training or support regarding how the work flow would change. It made day to day tasks a nightmare. And giving the fact that the company already had no communication and no processes established, it made everything much worse.

    Overall, J.Jill is a difficult and stressful environment. Most people are overworked, unhappy and miserable. Not enough time, not enough people. If you are lucky enough to have a supportive manager and be in a department where you get along with your team members it will make a big difference. I recommend that you just stay away.

    Doesn't Recommend
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