Jack Henry & Associates


Jack Henry & Associates Jobs & Careers in Springfield, MO

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20 days ago

Sr. Vulnerability Administrator (SIEM/Qualys)

Symitar Springfield, MO

Jack Henry & Associates is seeking a security-minded individual to work with our Vulnerability Management team. The Vulnerability Administrator is… Symitar

10 days ago

Sr.SQL Database Administrator

Jack Henry & Associates Springfield, MO

Jack Henry & Associates is seeking a Sr. Microsoft SQL Server Database Administrator. This position requires a candidate that possess a strong… Jack Henry & Associates

24 days ago

Technical Writer

Symitar Springfield, MO

Jack Henry is seeking a Technical Writer for the Springfield, MO (Primrose) location. Position will write and edit papers, multimedia or web-based… Symitar

27 days ago

Systems/NW Administrator

Symitar Springfield, MO

Jack Henry and Associates has an exciting position available for a Systems Administrator in our Springfield MO or Allen TX office. The Systems… Symitar

6 days ago

Administrative Assistant II

Jack Henry & Associates Springfield, MO

Jack Henry & Associates is seeking an experienced Administrative Assistant to join our team. The Administrative Assistant will work from our office… Jack Henry & Associates

9 days ago

Product Support Representative I (Part-Time)

Jack Henry & Associates Springfield, MO

A part-time Product Support Representative is needed to work up to 25 hours per week with an opportunity to work additional hours at times. You will… Jack Henry & Associates

2 days ago

Sr. Systems Administrator (SCOM) – new

Jack Henry & Associates Springfield, MO

Jack Henry & Associates in seeking an experienced System Center Operations Manager (SCOM) administrator to join our Software Management and… Jack Henry & Associates

10 days ago

Product Customer Support Quality Assurance II

Jack Henry & Associates Springfield, MO

The Customer Support Quality Assurance employee will monitor and evaluate quality assurance of customer communications on phone, LIVE Chat and SPI… Jack Henry & Associates

8 days ago

Technical Support Administrator - Power System i

Jack Henry & Associates Springfield, MO

Under moderate supervision, provides product support to customers via the telephone and/or internet. Using product knowledge, provides the highest… Jack Henry & Associates

15 days ago

Accountant (Revenue Recognition)

Jack Henry & Associates Springfield, MO

for this Accountant will include process management over revenue recognition for various areas of the company, in accordance with generally accepted… Jack Henry & Associates

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Jack Henry & Associates CEO and Director Jack Prim
Jack Prim
130 Ratings
  1. 8 people found this helpful  

    Company Falls Short in what they advertise for their average Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Springfield, MO
    Current Employee - Management in Springfield, MO

    I have been working at Jack Henry & Associates full-time (more than 8 years)



    As a Manager, we have some of the hardest working team members I have ever had the pleasure to manage. They work hard, show effort, and put time into learning new technology and better ways to do their jobs literally, everyday. The environment is very friendly. Good relationship within everyone that I come in contact with.

    Being Close to Headquarters in Monett, MO

    Always a perk to be close to the headquarters of any company! Events such as barbecues and just random catering days, as well as free (paid donation) massages once a month on a random day of the week.



    This company constantly pushes that their benefits make up for lower wages. This is, in fact, HIGHLY incorrect to anyone who knows the IT industry. As a manager, I can state that I know from industry standards that all of my team make at LEAST 20% lower then industry standard,some make much much less.

    They will try to say that their 19 days vacation per year make up for this. Or their "Great" Health Insurance will cover this. (Bare in mind, the amount of coverage has drastically gone down, and the prices are going up so much that its becoming detrimental to some of my team members when other companies of our size have FREE health insurance or drastically cheaper). That's really all they have to offer in terms of benefits that make a difference in the day to day lives of any employee. The stock purchase discount option at 15% is fine, if you are planning on staying at the company your whole life. It has taken the stock 30 years to hit $50 dollars a share.

    Now take in mind that you go to any place on the coast or out of the Midwest or anywhere really, that is the NORMAL for pretty much everyone IT based company. Jack Henry tries to represent themselves as a company where they do more for the average employee. Look at Google, look at Intuit, look at Lockheed. They all have these similar benefits and pay 20%-40% more then JHA ever will.

    Compensation and Promotion:

    A gain in either of these is pretty much legend within Jack Henry now a days. I can honestly say that every single guy on my team who has been here his Jack Henry 2 year minimum for promotions and raises deserve it. They DO NOT promote based on merit. I have basically not had a choice of when I can hand out promotions. They are allocated per department. And not on a yearly basis.

    I am afraid that if our compensation as a whole does not increase in the near future, I will lose some very important members of my teams. As a middle manager my hands are tied. I can not just willingly give pay increases to anyone. It has to come down from upper management. Constantly I hear team members talking about our quarterly updates on company health. They always report record profits every quarter in excess of $100 million. I then always here the questions such as "How can we have yearly raises that are only 3%, when the company makes so much profit?"

    I do not know how to answer these questions. I am fearful to find the answers for the culture at Jack Henry is to always entrust that "Good Ole Jack Has your Back". Questioning the companies earnings, regarding to pay is a question that I fear would be a resume generating event. And while we all want to be payed more, our hands are tied. A low paying Job is better then no Job.

    I have been at this company years. Promotions for the average employee were very much a real tangible thing in every department - about 5 years ago. The company in it's present would rather higher externally, the promote from within. One to save money. Two because fresh faces don't question things which they do not understand. I have yet in my time at Jack Henry, see anyone start from a standard engineering position to be promoted to anything more then a slight title change. (Title Change Promotions do not generally mean pay raises, I still can not wrap my head around that one) No one in any of my direct connections that I know has gone from team member to management. Every Management position has been hired externally. My team members want to have opportunities, I try my best to give it to them but again, as a middle manager, I have only slightly more power then my basic team member.


    The people work hard. There is just not much to offer to the average employee then the daily grind. Jack Henry has to know by now that they are not paying their employees enough. Whenever multiple engineers with 4-5 years of experience have to get a second job to pay their bills, something is wrong. I feel as though Jack Henry is wasting good talent, Just last week a Veteran in corporate operations that was a DIRECTOR, started a department from the ground up left the company to work for a larger IT company based in St.Louis. If that isn't a red flag, I don't know what else is.

    Advice to ManagementAdvice

    We as the General Population at Jack Henry want some type of explanation as to why we are paid so little while we keep making record profits?

    I am a Manager, and I have to state these things behind a wall of anonymity for fear of loosing my job for questioning Jack Henry, tell me why I shouldn't have to do this?

    The more questions go unanswered the more that my team members lose moral, or any hope of advancing with Jack Henry. What is your strategy to keep the new generation of IT professionals interested in working for Jack Henry compared to any other major corporation?

    We make more then enough money as a company to keep record profits, yet we do not pay enough to keep around even veterans of the company, I want a explanation of this.

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