John Lewis
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John Lewis Reviews

74 Reviews
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
John Lewis Chairman Charlie Mayfield
Charlie Mayfield
47 Ratings

    Working at Victoria head office - very 'political' but also very satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buying  in  London, England (UK)
    Former Employee - Buying in London, England (UK)

    I worked at John Lewis full-time for more than 3 years


    Strongly entrepreneurial culture where you're encouraged to look for projects outside your day job which would add value. Everyone even at junior level was empowered to make genuine changes. Incredible power with suppliers. Ridiculously loyal customers. 99% of partners work really hard and want everyone around them to succeed.


    Whilst talent and hard work are obviously very important, having a 'face that fits' is also critical to your continued success. It's not difficult to make yourself fit, but getting onside with the right people is an essential strategy to getting on.
    There are still a lot of people who have been working there for many years, who are pretty rubbish at their job but continue to be allowed to drift along, blocking the hard work of others.
    Very poor branch to head office communication, in both directions. Buying is hugely under-resouced and overworked. Diabolical pay for some of the lower levels of buying.

    Advice to ManagementAdvice

    Pay the buying and merchandising administrators more!

    Positive Outlook
    Approves of CEO