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11 days ago

Service Manager Truck Based

Johnson Controls Omaha, NE

• Approves all L&M quotations from above assigned threshold. • Responsible for service… Johnson Controls


Johnson Controls Reviews

3.2
844 Reviews
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Alex A. Molinaroli
202 Ratings
  • Helpful (2)

    A One Ringed Circus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
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    Former Employee - Service Sales Representative in Omaha, NE
    Former Employee - Service Sales Representative in Omaha, NE

    I worked at Johnson Controls full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I honestly cannot think of one.

    Cons

    I recall overhearing an employee at the Omaha branch say to another "I wonder how long this one will last" during my initial introduction. During my first training event held in Milwaukee along with 35 other new sales hires, we were told by corporate management that the average tenure of a service sales rep was 18 months! As we later found out...here are the reasons why...

    Marginal branch sales support as promised. No accounts with any true sales potential were ever assigned. The Omaha branch managements main focus was to insure all major accounts or projects were basically assigned to one person, and best of luck to the rest. This main sales individual made it clear that if he didn't get the lions share of opportunities (just so he could make it to the Winners Circle every year), he would threaten to leave, and take all of his customers with him. This same individual was known for starting office toilet paper roll fights, and placing phallic symbols on top of cube walls...all the while management laughed and looked the other way. Anyone witnessing this type of behavior would question who was really running this branch? JCI's project sales entry system was a pieced together archaic nightmare, taking at times days if not weeks to enter one sale tying up multiple people. Once you did enter a sale, you had to continuously check to make sure you recieved credit due for it because corporate conveniently tried to short you on your bonus payout.

    The overall culture at the Omaha branch would be best described as cold / calculating, a real network of protecting the status quo...as if the message was "you don't belong here."

    And they were right..

    Most of the initial 35 sales people hired nationwide had endured basically the same treatment I did at their local branches. After 18 months, Over 80 percent from this sales group had gladly moved on. These were people like myself who brought forth successful sales track records from different industries, people who could of added significant value if give the opportunity.

    My advice to anyone looking to advance their sales career with JCI is to keep stepping...theres not much to see here except a good ol boy culture that feeds off of itself....and where's the future in that?

    Advice to Management

    Try growing a managerial backbone and do the right thing. This company touts "Ethics and Integrity Everyday" all the while allowing all of the above to take place. And speaking of ethics, this review wouldn't be complete without noting that JCI's current CEO Alex Molinari made recent headlines being caught by his now ex-wife in an affair with the CEO of a company in contract with JCI. The JCI board members, which of course included Molinari, decided that there was not a conflict of interest here. As the SNL Church Lady used to say..."How convenient!"

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