JustAnswer

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JustAnswer Jobs & Careers

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Show:  All Results Last 7 Days
4 days ago

Expert Operations, Communications Associate

JustAnswer San Francisco, CA

• Build and manage email campaigns that increase Expert Community education, engagement and retention from end-to-end: audience segmentation, content… Glassdoor


3 days ago

Expert Operations, Recruiting Associate – new

JustAnswer San Francisco, CA

The Expert Operations, Recruiting Associate will bring their creativity to source for new quality Experts and help JustAnswer grow our Expert… Glassdoor


30+ days ago

VP of Digital Marketing

JustAnswer San Francisco, CA

• Driving cost-effective new customer acquisition by developing metrics-driven online marketing campaigns. • Managing the e-mail marketing team… Glassdoor


30+ days ago

Medical Doctors needed for Question and Answer Website

JustAnswer United States

Medical Doctors Needed for Question and Answer Website JustAnswer is currently looking for Medical Doctors to answer questions in a paid forum… Glassdoor


30+ days ago

Senior Director of Digital Marketing

JustAnswer San Francisco, CA

• Driving cost-effective new customer acquisition by developing metrics-driven online marketing campaigns. • Managing the e-mail marketing team… Glassdoor


8 days ago

Manager/Sr. Manager of Analytics

JustAnswer San Francisco, CA

You will actively participate in strategic discussions and work cross-functionally to help define product vision, analyze consumer needs, and make… Glassdoor


24 hrs ago

Senior Analyst / Manager of Data Analysis – new

JustAnswer San Francisco, CA

• Support the day to day delivery of internal analytics products and analyses that help the organization assure that we are making the best informed… Glassdoor


30+ days ago

Product Marketing Manager/ Growth Hacker

JustAnswer San Francisco, CA

• Responsible for growth strategies and achieving profitable revenue growth. • Create, manage and optimize website experiments to maximize… Glassdoor


30+ days ago

OB/GYN's Needed for Question and Answer Website

JustAnswer

OB/GYN's Needed for Question and Answer Website JustAnswer is currently looking for Medical Doctors with an OB/GYN specialty to answer questions in… Glassdoor


JustAnswer Reviews

73 Reviews
3.1
73 Reviews
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Approve of CEO
JustAnswer CEO Andy Kurtzig
Andy Kurtzig
48 Ratings
  1. 4 people found this helpful  

    Great potential and opportunities but currently being squandered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JustAnswer full-time (more than an year)

    Pros

    -Beautiful surroundings on the Presidio
    -stocked kitchens, catered lunch twice a week
    -frequent fun team offsites
    -good work/ life balance
    -majority of the employees are very intelligent, hard working yet fun
    -average benefits

    Cons

    -lack of transparency! The CEO and senior management *talk* a good game about being transparent, listening to employee input, etc. The fact is almost all decisions are done behind closed doors with little input and then announced by formal proclamation. The CEO pretty much makes all his decisions seemingly without heeding employees' concerns and advice and then the management carries out his orders. Senior management that disagree with him are removed.
    -high turnover which the CEO tries to spin as being standard in the industry
    -a used car salesman mentality towards both its customers and employees; try to milk as much as possible from them while offering the lowest acceptable return.
    -some projects are started with much gusto and then dropped too quickly; several teams working on the same thing unbeknownst to each other.
    -lack of a learning curve; and when things don't turn out as the *CEO* expected (even though employees try to correct his expectations), the blame game sets in. Either that or some of the worst spin control I have ever seen. The CEO is perfectly capable of admitting he is wrong when the results are undeniable and I commend him for that. However, the same mistakes keep getting repeated.
    -deceptive business practices constantly introduced while other teams work diligently on trying to better the user experience: complete cross purposes and the all mighty dollar wins out. This is a particular pity in that almost every single employee and senior manager feels a sense of shame regarding the shadier side of things and they truly do try to rectify these aspects. But in the end it is always Andy's way or the highway.
    -inability to keep a CFO for any real length of time
    -slow progression away from the more casual but results-producing "smart, fun, get things done" culture to an intermediate stage of no culture and forced attempts at fun

    Advice to ManagementAdvice

    It is not uncommon for great innovators to not be the greatest at managing their innovations. The better ones have a sense of *humility* and know when to get out of the way or even step down. Ego is commonly the culprit of CEOs that don't know when to exit stage left and I fear that is what is going on here. The idea behind JustAnswer is phenomenal and the potential to do truly great work is limitless. However, if this company continues on the path that it is on without a radical shift, other players WILL step in to your arena, and having learned from your mistakes, build a better mouse trap. There is great hope and potential there: stop blowing it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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