JustAnswer

  www.justanswer.com
  www.justanswer.com

JustAnswer Jobs & Careers in San Francisco, CA

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Show:  All Results Last 7 Days
13 days ago

Expert Operations, Communications Associate

JustAnswer San Francisco, CA

• Build and manage email campaigns that increase Expert Community education, engagement and retention from end-to-end: audience segmentation, content… Glassdoor


18 days ago

Senior Manager / Manager of Analytics

JustAnswer San Francisco, CA

You will actively participate in strategic discussions and work cross-functionally to help define product vision, analyze consumer needs, and make… Glassdoor


5 days ago

Digital Marketing Associate

JustAnswer San Francisco, CA

As a Digital Marketing Associate at JustAnswer, you will work to help improve the efficiency and reach of our search engine marketing (SEM) efforts… Glassdoor


12 days ago

Expert Operations, Recruiting Associate

JustAnswer San Francisco, CA

The Expert Operations, Recruiting Associate will bring their creativity to source for new quality Experts and help JustAnswer grow our Expert… Glassdoor


30+ days ago

VP of Digital Marketing

JustAnswer San Francisco, CA

• Driving cost-effective new customer acquisition by developing metrics-driven online marketing campaigns. • Managing the e-mail marketing team… Glassdoor


30+ days ago

Financial Analyst

JustAnswer San Francisco, CA

• Builds advanced models to assist business owners in projecting progress over time • Creates and maintains financial KPI reports and dashboards… Glassdoor


30+ days ago

Senior Director of Digital Marketing

JustAnswer San Francisco, CA

• Driving cost-effective new customer acquisition by developing metrics-driven online marketing campaigns. • Managing the e-mail marketing team… Glassdoor


10 days ago

Manager / Senior Analyst of Data Analysis

JustAnswer San Francisco, CA

• Support the day to day delivery of internal analytics products and analyses that help the organization assure that we are making the best informed… Glassdoor


30+ days ago

Product Marketing Manager/ Growth Hacker

JustAnswer San Francisco, CA

• Responsible for growth strategies and achieving profitable revenue growth. • Create, manage and optimize website experiments to maximize… Glassdoor


JustAnswer Reviews

73 Reviews
3.1
73 Reviews
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JustAnswer CEO Andy Kurtzig
Andy Kurtzig
48 Ratings
  1. 9 people found this helpful  

    Awesome idea, poor execution, greedy leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at JustAnswer full-time (more than 3 years)

    Pros

    The idea has real potential and some day a company like JustAnswer will be as large as Amazon.

    There is freedom to experiment here, though the best ideas often don't get developed past a poorly made MVP.

    The work-life balance is exceptional and the Presidio location is unique.

    There is an inordinate amount of intelligent, engaging and caring people who work here.

    Cons

    The leadership, mainly CEO Andy Kurtzig, lacks imagination and a vision. Most products are developed based on his decisions. This means most products end up being different billing schemes or confusing subscription plans intended to squeeze money out of the customer.

    In one instance, an entire product team sent a letter of dissent to the executive team regarding a "feature" that would result in misled customers. They were forced to release the product anyway.

    There is an intentional disregard for quality product development; priority is always placed on the next billing plan or confusing up-sell that will bring in instant, short-term money. The desire for revenue, at all costs and all goodwill, is insatiable.

    Advice to ManagementAdvice

    The board of directors (which includes the CEO) should consider replacing the CEO. This seems unlikely since some of the board members are close family friends of the CEO, but it should be attempted.

    Focus on products that will improve the customer's core experience.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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