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Kana Reviews

39 Reviews
39 Reviews
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Kana President and CEO Mark A. Duffell
Mark A. Duffell
12 Ratings
  1. 3 people found this helpful  

    A game of two halfs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Architect in Belfast, Northern Ireland (UK)
    Current Employee - Architect in Belfast, Northern Ireland (UK)

    I have been working at Kana full-time (more than 8 years)


    Now that the old Global head of Engineering (aka CTO) has left the death march has stopped and the poorly implement product he championed canned its not a bad place to work.

    Pays well, work is in the main interesting, seems to be going places with a relatively clear vision now and in the main are customer focused


    Had to live through the Death march and the disaster that was SEM; you cant buy SOA in a box and JSON isn't REST!

    The company has gone through a number of acquisition phases and people in general don't handle change well; which can make progress difficult. The assimilated organisations often blame senior management; but there is an element of self reflection (emotional intelligence) that needs to be applied on a personal level to embrace change and appreciate other ways for doing things

    Personally it would be nice to work on a project that does not get canned and provides a significant proportion of the customer base with benefit at some stage!

    Company is growing and with it the the expected politics etc

    Advice to ManagementAdvice

    Keep doing what your doing; but need to start thinking seriously about how to scale the company with respect to maintaining productivity and reducing delivery costs

    Be a bit more upfront about future change; it will save money in the the long run

    Positive Outlook
    Approves of CEO

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