Kareo Medical Office Software for Small Practices

www.kareo.com

Kareo Medical Office Software for Small Practices Jobs & Careers in Irvine, CA

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30+ days ago

Account Manager - Implementation & Sales

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


10 days ago

Sr., Infrastructure Security Engineer

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


24 days ago

Online Acquisition Manager

Kareo Irvine, CA

You are a metric driven highly analytical Online Acquisition Manager. The idea of fixing… Kareo


30+ days ago

Manager of NetOps

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


30+ days ago

Outside Sales Consultant

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


16 days ago

Product Manager

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


12 days ago

Channel Marketing Manager

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


30+ days ago

Inside Sales Representative

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


30+ days ago

Sr. Software Engineer

Kareo Irvine, CA

In the last three years, we've grown over 550%. We were selected by Forbes as one of America’s 100 Most Promising Companies, one of the few companies… Kareo


12 days ago

Sr. Product Manager

Kareo Irvine, CA

A high caliber Sr. Product Manager whose mission is to ensure that our customers have a… Kareo


Kareo Medical Office Software for Small Practices Photos

Kareo Medical Office Software for Small Practices Reviews

88 Reviews
3.8
88 Reviews
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Kareo Medical Office Software for Small Practices Founder & CEO Dan Rodrigues
Dan Rodrigues
76 Ratings
  • 6 people found this helpful  

    Don't judge a book by it's cover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Kareo Medical Office Software for Small Practices full-time (more than a year)

    Pros

    - You'll meet many of the most nicest and hard-working people if your lifetime.
    - Free soda and coffee.
    - Free juices on Thursdays.
    - Free yoga 2x a week.
    - Quarterly mixers (not monthly as advertisted).

    Everything above is advertised correctly on Kareo's Careers webiste.

    Cons

    Now to the Cons...

    The marketing team does one heck of a job to make Kareo sound and look like Kareo is a place where dreams as make of. Unfortunately, that is not the case. Hence, don't judge a book by it's cover. To be honest, I don't know how they got Kareo to be voted as one of the top places to work in Orange Country. Are they getting these results from employee surverys or are they surveying employees from our Vegas office? I think it's very funny how they hired actors and models to portray Kareo employees for what ever ad campaign they will be promoting. If you noticed, most of the positive reviews are from the Vegas and Costa Rica offices and the negative reviews are from the HQ in Irvine. Sadly, most of the negative reviews are from the Customer Support and RCM teams.

    When it comes to managers and leads for the Customer Support, Implementations, and Enrollments teams, I believe that each person is awesome at what they do with what little resources they are given. It is easy to point fingers your direct supervisor and put all of the blame on them. Unfortunately, it is their job to keep all the soliders in line, but I believe that the real issue stems from the executive level.

    Advice to ManagementAdvice

    I feel as though each person in the Customer Support, Implementations, and Enrollment teams are overworked and underpaid. Don't give us the excuse and say that people within a similar department among other companies in our area make the same or less than we do and use that as a reason to not give us raises. You should compare what our individual roles are and how we contribute to the teams. It really comes downs to if you want happy employees, you should compensate them well if not better to the companies you are comparing us with. How you can advertise that Kareo has grown 550% over the past 3 years, yet not fairly compensate your employees for the hard work that they do for you?

    Also, when it comes to staffing, it was a mistake opening an office in Costa Rica. Yes, you saved money in regards to cheap labor, but look at the quality that is given. How many customer complain about the service they are provided from the Costa Rica reps? Also, look at the the quality of work they produce? In their defense, their culture, language, and views do not match with ours here in the US. It is not about insulting them. It is about finding teams that have values and ethics that are aligned with the ones set by the company.

    My advice is to go back to the roots and bring back that passion and drive that help create a company culture that was unrivaled and made employees proud to be a part of the Kareo family. We used to be excited to come to work, but now many of us have been actively looking for other opportunties. You are losing the people the once believed in Kareo and believed in what use to be good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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