Kiva Systems

www.kivasystems.com

Kiva Systems Jobs & Careers

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23 days ago

Facilities Coordinator

Kiva Systems North Reading, MA

The Facilities Coordinator is responsible for ensuring smooth building operations at Kiva Systems Headquarters. Successful candidates will have an… Kiva Systems


23 days ago

Senior System Software Engineer

Kiva Systems Westborough, MA

Kiva is seeking a talented and motivated senior system software engineer who is passionate and experience in designing, deploying, and… Kiva Systems


23 days ago

Senior Electrical Engineer

Kiva Systems North Reading, MA

Kiva is seeking a talented and motivated senior electrical engineer to work on system design, implementation and release to manufacturing. The ideal… Kiva Systems


23 days ago

Senior Software Engineer - Applications

Kiva Systems Westborough, MA

For our fast growing engineering team, Kiva Systems LLC is looking for an experienced Application Developer with a passion for User Interface work… Kiva Systems


23 days ago

Robotic Systems Research Engineer

Kiva Systems North Reading, MA

What do you get when you combine geek-speak with super star coolness? A job at Kiva Systems! Recently acquired by Amazon, Kiva Systems LLC is… Kiva Systems


23 days ago

Application Security Architect

Kiva Systems North Reading, MA

We are looking for expert Application Security Architect to ensure that systems are designed and implemented to the highest security standards. If… Kiva Systems


23 days ago

Integration Project Managers

Kiva Systems North Reading, MA

Kiva is seeking talented and motivated Technical Program Managers. The Technical Program Manager will be embedded in the Global Technical Operations… Kiva Systems


23 days ago

Product IT Systems Engineer

Kiva Systems North Reading, MA

The Kiva Product IT team designs, configures and maintains the fault-tolerant and scalable servers, PCs and network infrastructure that Kiva's… Kiva Systems


23 days ago

Senior Embedded Systems Engineer

Kiva Systems North Reading, MA

Kiva Systems is seeking a talented and self-motivated Senior Embedded Systems Engineer to help enhance and extended the capabilities of the robots… Kiva Systems


23 days ago

Software Engineer, Product IT

Kiva Systems North Reading, MA

The Advanced Programs Team is a small multidisciplinary team working on new systems to advance the state of the art of Amazon fulfillment centers… Kiva Systems


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Kiva Systems Reviews

46 Reviews
3.2
46 Reviews
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Michael Mountz
31 Ratings
  • 9 people found this helpful  

    Straight downhill post-acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in North Reading, MA
    Former Employee - Manager in North Reading, MA

    I worked at Kiva Systems full-time (more than 3 years)

    Pros

    There are still some good people at Kiva, but many have left. Compensation is very competitive, but be warned that Amazon makes heavy use of stock bonuses as part of the compensation package, which don't vest until a year after your bonus. This makes it very difficult to justify leaving should you decide the company is not for you.

    Cons

    This is a really tough place to work.

    Stress levels are through the roof, and aggressive and ever-changing deadlines and goals are pushed all the way through the organizational chain. The culture in many departments is such that very long hours are expected. Middle management is poor, but this is a consequence of the acquisition environment: (a) Amazon sets very aggressive goals which change frequently, (b) Kiva upper management, which contains many long-time "key employees", are essentially required to stay at Kiva for several years to cash in on stock / bonuses and likely required to meet certain business targets that Amazon demands, and (c) as a consequence, management has no choice but to push aggressive and unrealistic targets are pushed down the chain. A lot of unhappiness all around.

    Middle management sees no flexibility from upper management, and is forced to push a very large burden on employees at the bottom of the chain. Managers are conditioned by upper management to "spin" any critical feedback or negative news in a positive way during any meetings that include Amazon. If it isn't a "good story", then it it shouldn't be communicated. Several upper managers look terrified and act frantically when certain key Amazon deadlines appear at risk. This creates a culture that is very high paced, requires long hours, is stressful, yet is often successful at achieving short term goals. However, long term goals suffer, and employees leave in flocks.

    Another huge problem is retention: There are far too few employees for the tasks at hand. The turnover rate has been off the charts post-acquisition. This only compounds the problems above, and creates a downward spiral that is difficult to reverse.

    This used to be a five star company. Don't be fooled: it isn't anymore. As a final note: be advised that most of the five star reviews in 2014 occurred in a time frame when Kiva was initiating a major hiring push. Most of these reviews were from key managers and employees, and probably not representative of the types of jobs you'll be applying for.

    Advice to ManagementAdvice

    1. Allow your middle managers to "have backbone: disagree and commit" (one of Amazon's core values). And listen to what they say.
    2. Think critically about why your employees are leaving in flocks.
    3. Figure out where you want the company to be in five years. Are you on the right trick to get there?
    4. Take a lesson from Amazon's CEO: invest for the long term and stop being so obsessed about short term deadlines.

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