Kmart

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Kmart Sales Associate Jobs & Careers

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30+ days ago

Cashier

Kmart Allentown, PA

Responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash wraps, as well… Percipio Media


Kmart Reviews

1,430 Reviews
2.4
1,430 Reviews
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Recommend to a friend
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Edward S. Lampert
302 Ratings
  1.  

    Badly Managed, Badly Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier in Endicott, NY
    Former Employee - Front End Cashier in Endicott, NY

    I worked at Kmart part-time (less than an year)

    Pros

    Convenient job for a high school student. Just enough hours to make it worthwhile to work, but not enough to interfere with my school, and they had no problem scheduling me after school and on weekends.

    Cons

    Management was spectacularly awful, as was scheduling to even out the workload. I was oftentimes the only cashier running a register during peak hours, and sometimes the service desk wasn't even staffed to help me. I was expected to do returns as well as register, which created problems when I was the only one working at the registers. One day the store manager called us all (including the service counter people) away to the garden department to lecture us about how slowly we were processing transactions... all the while lines of customers were forming at our registers, which the manager had instructed us to leave the lights on over. He refused to let us help the customers until he was done telling us about how we had to get better at helping the customers, which caused a lot of them to storm out declaring that they'd never be back.

    Advice to ManagementAdvice

    Schedule enough people to cover peak times instead of trying to rely on the minimum needed before and after.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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