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Kneaders Bakery & Cafe

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Kneaders Bakery & Cafe Reviews

2.0
Rating Trends
Recommend to a friend
Approve of CEO
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James Worthington
9 Ratings
  • Sent home repeatedly, hours cut to nothing. A COMPLETE waste of time. Don't bother applying here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tucson, AZ
    Former Employee - Cashier in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kneaders Bakery & Cafe part-time (Less than a year)

    Pros

    Fellow employees, for the most part, were great. Food is usually good, customers are usually very nice, and the environment was pleasant at first. The job itself was straight-forward and easy. I felt bad having to leave, because I enjoyed working with most of them. Other reviews complain about lack of breaks. At this location, that wasn't a problem at all.

    Cons

    I was promised by the interviewer I'd get at least 10-20 hours a week. They opened a brand new store, everyone's optimistic and ready to go. Problem is, they went from the expected part-time hours to suddenly cutting my hours (along with practically every other cashier's) hours down to 3 to 4 measly hours a week. It was pathetic. They claim it's because business is slow. This appeared true, however a selected, small handful of the other employees get full-time shifts, while everyone else is left with so few hours, you're left in a position where you have no CHOICE but to quit. Which, is what I know my boss expected us all to do. Which is totally unprofessional. What's even more unprofessional, is how many times I showed up for work to be instantly sent home. Countless times. I then just called before I came in from then on, and was still sent home early after shifts lasting no more than 90 minutes. It was insulting. They say this job's count of hours is performance-based. I know for a fact that I was a formidable, hard-working, experienced and a VALUABLE employee, and they did miss out by cutting my hours so short, that it was a complete waste of my time even hiring me. They just expect people to stick around and not earn any money for as long as they think they'll need you, and IF the business picks up, they might give you more shifts, only if they decide to. This is NOT a reliable job to earn consecutive income. On my last 3 hour shift, I was expected (actually, forced) to take a 30 minute lunch...clock out, just so he could reduce my short shift even more, to just 2 and a half hours, IF he let me stay all the way through. I couldn't allow this to continue. What a waste of my time. I spent time and money on a job that ended up treating me like disposable garbage. I spent countless hours memorizing their massive, complicated menu, took a test (and had to purchase) a food-handler's permit, (even though I practically NEVER handled the food) bought work pants, work shirts, work SHOES, practiced the pitches at home...for nothing. And to make matters worse, before we started working there, they force us to do the online job-learning courses at home! (Some of the tests are actually full of mistakes) You are not clocked in as you take these courses, like 99% of other jobs that have these eLearning job training tests, so you don't get paid as you train. (Is that even legal?) Plus, they actually tally up how many times you don't pass the test. (This is the first I've ever seen of that, and it's pretty unfair, if the tests themselves are half-broken, so you CAN'T pass them with a perfect grade anyway) It took a good 10 hours to complete, that's another $85 they can avoid paying you. They'll gyp you as much as they think they can get away with.. Even if and when you quit, this boss wouldn't even lend an ear or get off the phone to give you the time of day. They treat you like you don't matter. Case in point: Find a job somewhere else.

    Advice to Management

    If you can't afford employees to work there, don't waste their time keeping them on payroll while they earn nothing, wondering and worrying about whether they'll actually get more shifts the following week. Just lay them off and say "Thanks for your help, but you're no longer needed." That at least would've been respectful, and they might have a better chance finding work somewhere else before rent or bills are due. Just because you open a place for business, doesn't mean the employees you hired do not matter enough to not provide hours or pay. We may SEEM like disposable 'fast-food people,' to you, but we do have bills to pay, some have kids to feed, and need to actually earn a living. Keep that in mind, and next time, tell people the truth about how little they'll be earning. At least be honest about it. Or at least, let people go so they can find another job somewhere else more quickly. Don't jerk them around. Your business will go nowhere if you continue to treat your employees with such disrespect. Just an opinion: I wouldn't be surprised if this particular Kneaders doesn't last long. Too many competitors (and even new ones) opening nearby, the food at Kneaders is very overpriced, and honestly, it's average (if not, slightly above-average at best) in terms of quality and taste, the service is no better than most fast-food places) AND they're not open on Sunday, which is when most Tucsonans want to go out to eat. Opening one here was probably a huge mistake.


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