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I have been working at Kofax full-timeDoesn't RecommendNegative OutlookDisapproves of CEODoesn't RecommendNegative OutlookDisapproves of CEO
Some great, hard-working people below upper management.
Upper management is completely disconnected from reality and only focuses on the numbers. The products are poorly managed and are only focused on getting releases out the door, not quality or usability. The primary focus is on the sale and very little focus on customer success.
Advice to Management
Focus on product improvement to allow implementers and customers to be successful. Recognize that the employees are the ones that makes the company successful. Flatten the organization and get rid of the 50 layers of management, especially in sales.