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“Flexible scheduling and friendly people, but the lack of leadership among management is extremely frustrating ”
- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Kohl'sNo opinion of CEONo opinion of CEO
--Decent discounts and employee shop days
--Pay is about what you'd expect from retail, starting above minimum wage
--Opportunities to advance
I've worked in two stores and here is what is consistent between them:
--Very little feedback on whether or not you're doing a good job
--Morale struggles because of distrust from management
--Very few leaders among management: don't clearly delegate tasks to be done and sometimes withhold information from you that is crucial for doing your job effectively (I'm still not sure if this is just a lack of leadership or they are afraid of you knowing as much or more than they do).
--Associates get chewed out for small, unimportant things. New associates are sometimes disrespected and treated poorly by management (and sometimes by other associates at certain stores).
--No matter how hard you work or how good you may be at merchandising or anything else on the floor, management will fail to recognize you.
--Soliciting credit cards is ultimately all that matters. If you want management to recognize you or appreciate you, you must be good at this (even if you're hardly ever on the registers and don't get much opportunity to solicit....)
Advice to Management
Show some respect to associates. We're not all stupid, you know. Some recognition and feedback outside of credit and customer compliments would be really nice.