Kohl's Jobs & Careers in Brookfield, WI

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16 days ago

Seasonal Associate (Limited Time Employment) - Fashion Industry Opportunity

Kohls Menomonee Falls, WI

Customer Service: • Smiles and Says Hi! Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and… VelvetJobs.com

23 hrs ago

Senior CRM Analyst - Fashion Industry Opportunity – new

Kohls Milwaukee, WI

- Coordinates and executes strategic initiatives and marketing innovations to drive marketing campaigns • Builds CRM campaigns in IBM (Unica… VelvetJobs.com

23 hrs ago

Digi Designer - Fashion Industry Opportunity – new

Kohls Milwaukee, WI

- Builds Digital Media: • Collaborate with Kohls.com business and technical teams to conceive, design and build cross-platform media for Kohls.com… VelvetJobs.com

26 days ago

Sr Technology Analyst - Fashion Industry Opportunity

Kohls Milwaukee, WI

recommends solutions for system issues • Interacts with support, application, development teams and end users to resolve technology issues… VelvetJobs.com

23 days ago

Brand Developer - Fashion Industry Opportunity

Kohls Milwaukee, WI

Business and Competitive Analysis: • Conducts research for assigned product line. Examines current trends and forecasts; reviews historical data and… VelvetJobs.com

5 days ago

Cashiers Sales Floor Associates Freight Associates Replenishment (1180_

Kohl'S Milwaukee, WI

Retail THE START OF SOMETHING GREAT Kohl's, one of the fastest-growing retailers in the nation, is looking for friendly people to join our team. The… Cross-Post

2 days ago

Seasonal Credit Greeter – new

Kohl's Brookfield, WI +9 locations

will include: • Greeting customers and offering them the opportunity to apply for a Kohls Charge • Providing customers information regarding… Snagajob

30+ days ago

Levi/Dockers Recovery Specialist

Kohl's Brookfield, WI

will include: • Serve as an expert in all Levi's brands and products. • Execute all company Customer Service programs and Initiatives… Snagajob

30+ days ago

Sales Area Supervisor

Kohl's Brookfield, WI

will include: • Leads and directs the workflow of the stores Sales Associates • Greeting and offering assistance to customers as needed… Snagajob

21 days ago

Part Time - Customer Service Associate

Kohl's Menomonee Falls, WI +2 locations

Responsible for creating an environment of good customer service through actions. This includes ensuring customer transactions are processed… Snagajob

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Kohl's Chairman, President & CEO Kevin B. Mansell
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  1. 1 person found this helpful  

    Understaffed, overworked, underpaid, unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate in Brookfield, WI
    Former Employee - Sales Floor Associate in Brookfield, WI

    I worked at Kohl's part-time (more than 5 years)


    Employee discount

    Some of the other associates are awesome


    They NEVER staff appropriately and still expect you to somehow bend over backwards for customers. I worked in the Housewares/Domestics/Seasonal departments and was frequently the only employee working in all three departments at once. A single one of those departments gets more phone calls and customers requiring assistance than all of the other departments combined. Managing all three at once means that I am handling more than three times the customers of everyone else in the store combined. At least staff a second person!

    They tell you to get someone to cover your departments so that you can take your breaks, but the clothing associates don't understand how to assist in the Home departments, and they just end up calling you. I--and every associate I worked with in these areas--would have to work through our breaks and UNPAID lunch hours on a daily basis. If you work a grueling nine-hour day, you will only get paid for eight.

    They never give the raises that you have the potential to get because you will never meet their expectations for credit applications. When do I, as a floor associate, have time to help customers apply for credit cards?! I barely have enough time to do the rest of my job. I'm not sitting at a register all day, that I can just process credit application after credit application.

    Corporate employees who come in to shop always have to tell you, "I'm from corporate." And they WILL expect preferential treatment. They don't care about the customers you are waiting on already. In general, corporate will make your life harder. Their planograms are impractical, and they never stock merchandise correctly. Do they ever actually look around when they come to the store? For example, everyone knows that Queen is the most popular size of bedding. Why wouldn't you supply more of it so the store is not constantly out of the items your customers want? As a floor associate, you will be the one paying the price for their poor decisions--and believe me, they make a LOT of them.

    Sometimes you will not find out until Saturday whether or not you work on Sunday. The week-by-week scheduling is terrible and doesn't allow for flexibility in your personal life.

    Advice to ManagementAdvice

    - Staff appropriately

    - Pay attention to labor laws and make sure your employees are able to take their breaks

    - Back off your insane expectations for credit applications. I actually had a manager tell me to go over to a group of men and "prostitute myself out" for credit. I should have sued then.

    - Stop treating your corporate employees like they are better than your store associates, who are the ones ACTUALLY doing the work to make sure your customers come back.

    - Get someone who actually works in the store to order/stock merchandise, because corporate is clueless. They do not supply enough of the popular items, and they supply too many of the unpopular items.

    Doesn't Recommend
    No opinion of CEO

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