Kohl's Jobs & Careers in Santa Rosa, CA

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Kohl's Reviews

2,519 Reviews
2,519 Reviews
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,073 Ratings
  • 1 person found this helpful  

    They Really Don't Care About Employees, But They'll Hire People With No Job Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Current Employee - Anonymous Employee in Santa Rosa, CA

    I have been working at Kohl's


    No experience needed
    It pays the bills (sort of)
    It's a good starter job until you can get something else
    Good discount off of already cheap stuff
    The other floor and truck associates were fun and nice people to work with


    No consistency with the management
    No communication between management and associates
    WAY too much focus on credit (it was the only way you could get recognized, and I got a lot of critique for it even though I only got five hours a week, two of which were before the store opened)
    A lot of disrespect
    Feels a lot like high school (drama, drama, micromanaging, drama)
    Customers are really rude and demanding
    Managers won't answer a page and will leave you hanging with an impatient customer for what will feel like hours
    You get disrespected if you call out or ask for time off
    Managers will gossip in front of you, adn give positive reinforcement to bad workers if said workers can get in their inner circle
    Almost no training
    It is what it is

    Advice to ManagementAdvice

    Listen to your employees and care about them. Stop focusing on forcing them to hound customers with credit applications when they have a lot of ither work that needs to get done.Treat them with respect and be consistent with communication and what is expected. Management needs to get out of the office, stop gossiping, and be available to help associates on the floor. And give new associates more training.

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