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24 days ago

Customer Service - Retail Cashier, Variable hours (Now Hiring)

Kwik Trip, Inc. La Crosse, WI

Percipio Media

24 days ago

PT 2nd Shift - Customer Service - Retail Cashier (Now Hiring)

Kwik Trip, Inc. Muskego, WI

Evenings and… Percipio Media

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Kwik Trip President and CEO Don Zietlow
Don Zietlow
92 Ratings

    Prepare to Roll Up Your Sleeves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Guest Service - Cashier in Madison, WI
    Current Employee - Retail Guest Service - Cashier in Madison, WI

    I have been working at Kwik Trip part-time (less than an year)


    Starting wage is better than other retail companies; 9.00/hr vs 7.85/hr locally. General atmosphere is professional and positive. Year-end bonus based on hours worked and overall gross company profit, 40%. Shifts are consistent (i.e, 1st shift works ~5am - 3pm, 2nd shift works ~2pm - 12am, and 3rd shift works ~10pm - 6am with reasonable variation vs. scheduling at all hours). Opportunities for advancement are available without a degree necessary. Fountain soft drinks and coffee are free on the clock and the company pays half of uniform costs.


    Shifts can be long -- 10 hours. Only two ten minute breaks at a maximum on aforementioned shift, no lunches allowed. Hours vary wildly each week for part timers; during the winter months, employees can expect 30hrs one week and half that the next, or less. Staffing can be extremely minimal on supposedly "slow" days, where only a few people are expected to maintain the store with no oversight and complete a list of duties while still serving customers.

    Maximum raise amount isn't great (0.25/hr on a perfect yearly review). Meager insurance benefits; part timers are not allowed coverage that meets Affordable Care Act "essential" standards. No sick pay for part timers and just three days of vacation that do not roll over. Employees can only request time off 90 days in advance and no further.

    Company culture has a bizarre, overly enthusiastic opinion of the owning family and CEO.

    Advice to ManagementAdvice

    Be more liberal about staffing the stores on busy days, otherwise standards tend to slip as co-workers attempt to keep up with tasks and serve customers with limited manpower. Revise your training program -- it's outdated, boring, and takes too long (and doesn't include anything about the lottery, which generates considerable sales in Wisconsin and can be confusing). Give employees time to eat lunch!

    Positive Outlook

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