L'Occitane

  www.loccitane.com
  www.loccitane.com

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L'Occitane (Photo thanks to Flickr user Simon A, Some Rights Reserved)
L'Occitane (Photo thanks to Flickr user Beat Küng, Some Rights Reserved)
L'Occitane En Provence (Photo thanks to Flickr user Barney Bishop, Some Rights Reserved)

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L'Occitane Reviews

154 Reviews
2.4
154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
L'Occitane Directeur Exécutif, Président du Conseil d'Administration et Président Directeur Général Reinold Geiger
Reinold Geiger
25 Ratings
  1.  

    A trip to Provence in your hometown

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full-Time Sales Associate in Oakbrook Terrace, IL
    Former Employee - Full-Time Sales Associate in Oakbrook Terrace, IL

    I worked at L'Occitane full-time (more than 3 years)

    Pros

    It was an honor working for this company. Beautiful environment, Product Education like opening a good book. Entrancing in the spell that is cast.

    Cons

    Better communication from between company and associates other than e-mail that is to be monitored thru out the day.
    Constant barrage of "events" that are no longer special, or create excitement. Consumers are jaded by this.

    Advice to ManagementAdvice

    The staff is human, as are the consumers and when you have someone who really loves the product and work nurture this and build from it.
    Unsettling manner in which customer challenges are handled.
    Have your teams back or they will not have yours.
    The customer is not always right. They are working out a frustration out on an individual who is powerless to defend themselves.
    In the pursuit for money in business one must draw the line as to where it is too much and becomes humiliation for the individual at any cost, so long as they are buying something.
    Tighten up on the disgusting returns. People should be ashamed but they never are. It is STEALING and the attitude is that "this is a big company can absorb it". That may be true but multiply that a thousand times and then you are not making money.

    I thank you for the Miraculous Product Olivier. You brought LIVING SOUL to those of us who understand.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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