LabAnswer Jobs & Careers in San Mateo, CA

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9 days ago

Director of Marketing

LabAnswer San Francisco, CA

The Marketing Director is responsible for all marketing related activities both branding and lead generation. LabAnswer is a fast growing…

LabAnswer Reviews

35 Reviews
35 Reviews
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Mark Everding
19 Ratings
  • 1 person found this helpful  

    A help-desk, not a professional services consulting firm (but that's okay).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Informatics Consultant
    Current Employee - Senior Informatics Consultant

    I have been working at LabAnswer full-time (more than 5 years)


    Pretty cool group of workers who are a great time. If placed on the right project you can learn a lot.


    This company is going through a transformation. That isn't a bad thing in itself, there is just a cognitive dissonance when it comes to management understanding the company. The LabAnswer of old sought to be subject matter experts in their field, this served them well for a while but they don't seem to want to pay for the elite in the field. Now they prefer to grab discount bulk work rather than high quality less busy work.

    The new direction of the company is more along the lines of a help desk. There is a massive push to move towards EAS (enterprise application support). This can be great as it supplies some rare skills at a very low cost to customers, but this isn't a great place to get stuck in. This field of work can be kept for years doing the same thing over and over, this is good for the company as it secures long term profits, but it dilutes the brand of the company. It prevents employees from being on the cutting edge of technology and industries in general.

    Be fully aware, most people are not consultants. There is a difference between a consultant and a support desk or a contractor.

    Advice to ManagementAdvice

    Be honest about the direction of the company. Pay to secure quality people and leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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