Lahey Hospital & Medical Center

www.lahey.org
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Lahey Hospital & Medical Center Jobs & Careers in Lexington, MA

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Show:  All Results Last 7 Days
6 days ago

Medical Assistant Orthopedic 40hrs Days

Lahey Clinic Lexington, MA +2 locations

including but not limited to: I. Clinical Considerations and Decision Making: Ways in which MAs come to understand the problems, issues or concerns… Lahey Clinic


6 hrs ago

Nursing Assistant 6C 32hr Evenings – new

Lahey Clinic Burlington, MA

including but not limited to: A. Cares for patients as delegated by the registered nurse and completes all aspects of activities of daily living for… Lahey Clinic


29 days ago

Staff RN Emergency Department 11am to 11pm 36 hours

Lahey Clinic Burlington, MA

1 plus years of Emergency Room experience required ,NGT, with every other weekend. Must have 1 plus years of Emergency Room experienceI. Clinical… Lahey Clinic


15 days ago

LPN Gynecology

Lahey Clinic Burlington, MA

including but not limited to: I. Clinical Judgment and Decision Making: A licensed practical nurse participates in direct and indirect nursing care… Lahey Clinic


29 days ago

Epic Interface Programmer

Lahey Clinic Burlington, MA

1)Delivers high quality computer programming code and assigned work within appropriate timeframes. 2)May work with the user community to develop… Lahey Clinic


29 days ago

Medical Assistant 40hrs DAYS GIM

Lahey Clinic Burlington, MA

including but not limited to: I. Clinical Considerations and Decision Making: Ways in which MAs come to understand the problems, issues or concerns… Lahey Clinic


29 days ago

Coord Clinical Research Study Neurology

Lahey Clinic Burlington, MA

including but not limited to: 1) Implements assigned research studies by reviewing study and assessing institutional requirements: Immediately… Lahey Clinic


29 days ago

Medical Assistant Orthopaedic Surgery Outpatient 40hrs Days

Lahey Clinic Burlington, MA

including but not limited to: 1) Monitor patient flow and escort patients to exam rooms for all providers. 2) Ensures that all… Lahey Clinic


29 days ago

Nursing Assistant 7E Nights 24 hrs

Lahey Clinic Burlington, MA

including but not limited to: A. Cares for patients as delegated by the registered nurse and completes all aspects of activities of daily living for… Lahey Clinic


29 days ago

Operating Room Asst Per Diem Days

Lahey Clinic Burlington, MA

including but not limited to: 1) Identifies and transports patients to surgery from nursing units. 2) Performs surgical skin preparation (clipping… Lahey Clinic


Lahey Hospital & Medical Center Reviews

51 Reviews
2.2
51 Reviews
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Lahey Hospital & Medical Center CEO Joanne Conroy, MD
Joanne Conroy, MD
0 Ratings
  • 2 people found this helpful  

    Awful Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registration and Scheduling Specialist in Burlington, MA
    Former Employee - Registration and Scheduling Specialist in Burlington, MA

    I worked at Lahey Hospital & Medical Center

    Pros

    I cannot think of many pros, but decent pay, good benefits are about the only ones I can say

    Cons

    My experience at this job was probably the worst experience of my life. I would often laugh at how bad this place really is. I was excited when I got the job because I thought it would give me great opportunity for growth and advancement. There is none! The 3 week training course does not do its part to get you ready for "specialty pods" and the management is absolutely no help. In this specific position you are moved around constantly like cattle. You could be stuck being a "float" aka, we have no idea what we are doing so just cover where we have a need even though you DON'T KNOW ANYTHING about the area in which you will be working today. The hospital doesn't care about their patients or employees and cannot retain good employees. They have passionate, hard working employees that they drive out the door so fast. The retention rate is horrible. Management doesn't give any positive feedback or make you feel appreciated as an employee. I believe I was a great employee. Patients loved interacting with me and I could make my coworkers smile. Management never once told me "good job" for anything I ever did for them. Other employees, such as nurses, also could make life working there a living hell. It seems that most people that work there are miserable. It's understandable though when the hospital is just trying to shove as many patients as they can in to make money. This tactic causes the doctors to be overworked and it trickles down to the nurses, the schedulers and everyone else involved. The wait lists are absurd and it can be months before a patient can actually get in to see their doctors. I could keep going on about how unfortunate this place is, but I will save some for the next sections.

    Advice to ManagementAdvice

    You have some great workers, learn to appreciate them. Don't go behind their backs and talk about them in front of other employees. Resolve conflict yourself and stop spying on your employees. Put some trust in them and they will put some trust in you. The way you do things can be so sneaky. Your employees feel like they are 1st graders in school and you have to constantly look over our shoulders. You can be more productive. Spend less time watching your employees and more time learning about what we do. I hope it had changed now, but when I worked there, managers did not know how to schedule or do our job. It's not very helpful when you go to your manager for help and they only response you get it "go to the department directly". Aren't you supposed to be the manger of the department? Then start managing. It feels like you were hired more as a babysitter than a manger. If the calls are backed up in the queue, stop coming over to see if your employees are "goofing" around and pick up the phone and HELP us with the queue. Please stop telling us how long is the appropriate time to spend on the phone. Each patient has different needs and we aren't chatting about nonsense with them, sometimes some calls take longer and we want to make the patient feel comfortable and satisfied with their experience at Lahey. Your "script" and "scoring" system is flawed. Stop scoring us on what we did and didn't say, but instead score on patient satisfaction with how the call went. I have had patients tell me that I am wonderful and made them feel more relaxed and yet, my phone etiquette scores were below 50%. I didn't get any positive feedback about how I helped the patient, but rather negative feedback for not sounding like the robot they want me to. It can be a great place to work if changes are put into place. Start treating your employees like adult human beings and it will create a happier environment for all. Learn to work together and stop trying to find things employees are doing wrong and appreciate the things they are doing right.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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