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LendingClub Jobs in San Francisco, CA

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Show:  All Results Last 7 Days
1 day ago

Member Support Supervisor – new

LendingClub San Francisco, CA

We are looking for an experienced person with a passion and commitment to service excellence and outstanding customer… LendingClub

1 day ago

Linux Systems Administrator – new

LendingClub San Francisco, CA

We are looking for a Linux administrator to support our rapidly growing public- and private-cloud infrastructure. As a member of a small, core team… LendingClub

3 days ago

Sr Risk Manager

LendingClub San Francisco, CA

At Lending Club, we’re using technology to lower costs. We pass on the cost savings to borrowers who can get lower rates and investors who can earn… LendingClub

4 days ago

Investor Services Sales Operations Associate

LendingClub San Francisco, CA

Lending Club (NYSE: LC) is the world's largest online marketplace connecting borrowers and investors. Our mission is to transform the banking system… LendingClub

4 days ago

Sr Investor Relations Analyst

LendingClub San Francisco, CA

Works with the Finance Staff and Communication staff in creating the company’s external and internal messages and in ensuring that all company… LendingClub

4 days ago

Sr Recruiter

LendingClub San Francisco, CA

People Success Team is seeking an experienced full-cycle senior recruiter for identifying, interviewing and closing positions in various departments… LendingClub

4 days ago

Customer Development Supervisor

LendingClub San Francisco, CA

The Customer Development Supervisor will lead a team up to 12 Customer Development Representatives and primarily be focused on directly supervising… LendingClub

4 days ago

Sr Analyst, M&A Finance

LendingClub San Francisco, CA

The Sr. Analyst, M&A Finance will support the evaluation of acquisition opportunities and other strategic initiatives. The individual will work… LendingClub

5 days ago

Desktop Support

LendingClub San Francisco, CA

Lending Club (NYSE: LC) opened in 2007 with one simple mission: create a more efficient, transparent and customer-friendly alternative to the… LendingClub

5 days ago

Learning & Development Specialist - Sales

LendingClub San Francisco, CA

as you focus on developing new team members, mentoring, managing change and continued development of sales representatives. The ideal candidate is a… LendingClub

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LendingClub Co-Founder & CEO Renaud Laplanche
Renaud Laplanche
84 Ratings
  • Better elsewhere

    Current Employee - Member Support Representative in San Francisco, CA
    Current Employee - Member Support Representative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO


    Convenient downtown/FiDi location, easy access to BART. Mostly good people working in Operations/Support department. If you like free snacks, you'll probably love it. Room for advancement if you know the right people and suck up.


    You definitely feel like you're only a number in the Support department. You're tracked with metrics indicating if you're following adherence and staying in queue; don't want to fall under 93% or you'll get a lecture. Most of the reps are actively looking for other work; no one seems to be genuinely happy doing the work. LC likes to promote their Yoga classes and Massages you can get but good luck getting off the phones to be able to take advantage of any of that stuff. You spend all day talking to people who are not really financially savvy & sometimes they don't realize what they're getting themselves into. LC has a very aggressive (maybe even manipulative) marketing tactic to get people to apply for these loans. If you've been in one call center, you've been in them all. Pay is on the lower scale for similar jobs w/ other companies.

    Advice to Management

    I worry the company is growing too fast to keep up. I don't feel the business model is stable enough to withstand a market bubble burst. Treat the Support staff better. They're the ones on the front lines talking to thousands of people every day pushing this product.

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