Leslie's Swimming Pool Supplies Jobs in Phoenix, AZ

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16 days ago

Unassigned District Manager

Leslie's Poolmart, Inc. Phoenix, AZ

Leslie's Pool Supplies is seeking talented management candidates to join our growing organization. The Unassigned District Manager will gain an… CareerBuilder

17 days ago

Employee Relations Administrator

Leslie's Poolmart, Inc. Phoenix, AZ

The mission for the Employee Relations Administrator is to provide day-to-day assistance and guidance to managers and team members on Human Resources… CareerBuilder

8 days ago

Cyber Security Technician

Leslie's Poolmart, Inc. Phoenix, AZ

* 1. Monitor Symantec Endpoint Protection console to ensure all clients are reporting in and have current definitions. 2. Monitor WSUS server to… ClickCast

21 days ago

Customer Service Agent

Leslie's Poolmart, Inc. Phoenix, AZ

* We are looking for upbeat and self-starting team members to join our Customer Care team. We are an Inbound Call Center that provides a high level… ClickCast

21 days ago


Leslie's Poolmart, Inc. Phoenix, AZ

*_ The mission for the receptionist is to provide superior customer service through the answering and routing of all incoming calls into the… ClickCast

22 days ago

Assistant Manager

Leslie's Poolmart, Inc. Phoenix, AZ +6 locations

include, but are not limited to: customer service; inventory control; ringing through sales in POS register; water analysis; mechanical repairs… ClickCast

30+ days ago

Risk Management Administrator

Leslie's Poolmart, Inc. Phoenix, AZ

* Manage multi-state jurisdictional workers compensation, general, and auto liability claims through communication with management, team members… ClickCast

3 days ago

Confidential – new

Leslie's Swimming Pool Supplies Phoenix, AZ

Confidential… Leslie's Swimming Pool Supplies

3 days ago

Marketing Data Analyst – new

Leslie's Swimming Pool Supplies Phoenix, AZ

Perform a variety of analytical and data mining duties for marketing programs and customer loyalty programs. Make quality, data-based decisions that… Leslie's Swimming Pool Supplies

3 days ago

Sevice Dispatcher – new

Leslie's Swimming Pool Supplies Phoenix, AZ

The service disptacher will coordinate pool equipment service requests through the use of scheduling software. Responsible for maintaining superior… Leslie's Swimming Pool Supplies

Leslie's Swimming Pool Supplies Photos

Leslie's Swimming Pool Supplies Reviews

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Leslie's Swimming Pool Supplies Chairman and CEO Lawrence H. Hayward
Lawrence H. Hayward
85 Ratings
  • Helpful (1)

    Manager in Florida

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phoenix, AZ
    Current Employee - Store Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Leslie's Swimming Pool Supplies full-time (More than a year)


    We are left mainly alone. DM comes by maybe once a month, RVP comes twice a year, and corporate comes once a year. If you do your job you and make your sales goals you will be fine. You can literally steal from this company and no one would notice. (I don't personally but I have heard many stories) Plus Leslie"s is so short staff that they are not in the position to fire anyone on the spot. It's more of a long drawn out process.


    What's not wrong. First of all the company is cheap, they don't learn from their mistakes, and no one seems to held accountable for anything. It all trickles down to the store's budget. Broken bags of salt from delivery...let the store consume the cost. I've had broken items, missing items, empty boxes missing products, and my store absorbs the costs. It all hits my bottom line. Corporate charges stores for spending too much on health insurance, advertising, admin. etc. It all gets taken out of the store budget when the stores have no say about it. This hits your P&L and determines whether you receive a bonus at the end of the year. There are too many SKUs and clearance items. I play the SKU game sometimes. I grab a pair of goggles from the rack and look it up in my inventory. I have 5 in stock and haven't sold one all year. I could purge 25% of my stock and be fine. Leslie's has one of the poorest run supply chains I have ever seen and why....because no one is held accountable. The send you large quantities of items you know will rarely if not ever sell. I look around and say this is why my pay is so low. There is so much money allocated to wasteful purchasing. The pay is bad. I have a family of three and we are scraping by. No cable TV, no car payments, low rent, small commute and I still have no disposable income. I can't even afford to purchase Leslie's family health insurance or contribute to the 401K. The only money I owe is to my student loans. The government has deemed it that my income is so low that I can make partial payments to my student loans. This is stressful knowing that they are accumulating interest as we speak. But back to Leslie's cons. Very little chance of upward mobility. My DM would keep me at my store forever. There are very few openings to move up and the openings are already filled by predetermined candidates. There is a huge distance between the stores and corporate. Corporate has one main headquarters in Phoenix, AZ. They make horrible decisions that don't work for every store. They keep wanting to grow more and more stores while other stores are literally rusting away. Subway over-expanded and is now doing what Leslie's should be which is getting rid of non-profiting stores that cannibalize each other and remodeling older stores. Florida is the only state in America that has refillable chlorine jugs. Leslie's business strategy is to lure in people who buy liquid chlorine with a low price and then the manager is to try to up-sell them. Basically it's a foolish strategy. Quantity over quality. The problem is that this is a low cost leader ship strategy and these liquid chlorine customers are not interested in buying anything else. In other words they do not want to spend a dime more on their pool if they do not have to. Why, because pools absorb your disposable income and people get sick of spending money on the pool. I could go on and on but I will leave you with this. Ask yourself; if the pool industry was profitable wouldn't you think Leslie's would have national competition? Leslie's is the only national pool company in the U.S. If it was a truly profitable industry then there would be more competition but there's only regional competition. Don't ever work here unless you are like me and had to take the only offer available at the time.

    Advice to Management

    Upgrade your supply chain, your POS systems, and look internally to cut back on waste. Stop over spending on areas that are wasteful. I don't need 8 t-shirts and buttons if only three people work in my store and I don't need goggles that never sell. Pay us what we deserve to be paid or else you will keep loosing talented employees. The turnover rate upsets your customers.

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